fix problems on Roblox [android]

—— Run into issues on Roblox? Get help pending when official support gets back to you!

Roblox

Info:

company: Roblox Corporation

: info@roblox.com

: www.roblox.com

: 970 Park Place San Mateo, CA 94403 (USA)

Chat with our AI-based Roblox Support

🛠️ Common Roblox Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Roblox is slow to open

Fix: 1. Clear the app cache: Go to your device's Settings > Apps > Roblox > Storage > Clear Cache. This can help speed up the app's loading time... ⇲

91% of users had this problem

Roblox frequently says 'not responding'

Fix: 1. Restart your device: A simple restart can free up memory and resources, which may help the app run more smoothly. OR 2. Check for upda... ⇲

Crashes issue

Chat crashes on mobile

Fix: 1. Disable chat temporarily: Go to the settings in Roblox and turn off chat to prevent crashes while you play. You can enable it again later... ⇲

Game crashes on mobile

Fix: 1. Free up device storage: Delete unused apps or files to ensure you have enough storage space for Roblox to run smoothly. OR 2. Lower gr... ⇲

Constant crashing when joining games

Fix: 1. Check device compatibility: Ensure your device meets the minimum requirements for running Roblox. If not, consider upgrading your device.... ⇲

Gameplay issue

Mouse issues in first person

Fix: 1. Adjust sensitivity settings: In the game settings, look for mouse sensitivity options and adjust them to see if it improves your control.... ⇲

No offline play option

Fix: 1. Download games for offline play: Some games may allow you to download them for offline play. Check the game settings for this option. O... ⇲

Compatibility issue

VR access problems

Fix: 1. Ensure VR compatibility: Check if your device meets the VR requirements for Roblox. Refer to the official Roblox website for specificatio... ⇲

Some games do not rotate on mobile

Fix: 1. Check game settings: Some games may have their own settings that restrict rotation. Look for an option within the game to enable rotation... ⇲

Network issue

Frequent disconnections despite good internet

Fix: 1. Reset your router: Unplug your router for about 10 seconds and then plug it back in. This can help refresh your internet connection. OR... ⇲

Payments issue

High prices for clothing and accessories

Fix: 1. Look for sales or discounts: Keep an eye on special events or promotions within Roblox that may offer discounts on items. OR 2. Create... ⇲

Delayed item purchases on mobile

Fix: 1. Check your internet connection: Ensure you have a stable internet connection before making purchases to avoid delays. OR 2. Restart th... ⇲

Overpriced character creation items

Fix: 1. Look for free alternatives: Explore the Roblox catalog for free items that can be used for character customization. OR 2. Create your... ⇲

Slow issue

Laggy performance on mobile devices

Fix: 1. Close background apps: Make sure to close any unnecessary apps running in the background to free up resources for Roblox. OR 2. Use pe... ⇲

Laggy experience on older devices

Fix: 1. Reduce graphics settings: Lower the graphics quality in the game settings to improve performance on older devices. OR 2. Close other a... ⇲

Screen issue

Screen zooms in and out unexpectedly

Fix: 1. Check accessibility settings: Go to your device's Settings > Accessibility and ensure that any zoom features are turned off. OR 2. Res... ⇲

Dark screen issue after playing

Fix: 1. Restart the app: Close Roblox completely and reopen it to resolve the dark screen issue. OR 2. Clear app cache: Go to Settings > Apps... ⇲

Messages issue

Chat messages get tagged

Fix: 1. Avoid using restricted words: Familiarize yourself with Roblox's chat guidelines and avoid using words that may trigger the tagging syste... ⇲

Glitches issue