fix problems on Journal [android]

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—— Run into issues on Journal? Get help pending when official support gets back to you!

Journal: Notes, Planner, PDFs
Info:
company: Starnest JSC
: ngocttbstarnest@gmail.com
: starnestsolution.com
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Payments issue

High subscription costs

Fix: Evaluate your usage of the app and consider whether you can manage with the free version or a lower-tier subscription that meets your needs... ⇲

Subscription prompts despite active subscription

Fix: Log out of your account and log back in to refresh your subscription status. This can sometimes resolve display issues with subscription pro... ⇲

Frequent paywalls

Fix: Identify which features you use most and see if there are alternative apps that offer similar functionalities without paywalls. OR Utiliz... ⇲

Limited free features

Fix: Explore other free note-taking apps that offer a wider range of features, such as Microsoft OneNote or Notion, which may better suit your ne... ⇲
 
Customization issue

Limited customization options

Fix: Explore the settings within the app to see if there are any hidden customization features that you may not have noticed. Sometimes, options... ⇲

Limited formatting options

Fix: Use external text editors that offer more formatting features, then copy and paste the formatted text into the Journal app. OR Check if t... ⇲

Inadequate dark mode

Fix: Check if there are any updates available for the app that might include improved dark mode features, as developers often enhance UI options... ⇲
 
UI issue

Difficult text input

Fix: Try using voice-to-text features available on your Android device to input text more easily. This can be found in the keyboard settings or t... ⇲

Small page size

Fix: Adjust the zoom settings within the app if available, or change the display settings on your device to make the text larger and easier to re... ⇲

Complicated user experience

Fix: Take some time to explore the app thoroughly, as many features may not be immediately obvious. Look for tutorials or guides online that can... ⇲
 
Backup issue

Backup issues

Fix: Regularly export your notes to a different format (like PDF or text) and save them to a cloud service like Google Drive or Dropbox for backu... ⇲
 
Ads issue

Misleading trial information

Fix: Review the terms of the trial period carefully to understand the conditions. Take screenshots of the information for your records in case yo... ⇲
 
Glitches issue

Glitchy performance

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. Go to the Google Play Store, search for Journal,... ⇲
 
Notifications issue

Annoying reminder notifications

Fix: Go to the app settings and look for notification settings to adjust or turn off reminders that you find intrusive. OR Consider setting yo... ⇲
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 what users are saying
Good experience
90.2%

Bad experience
6.9%

Neutral
2.8%

~ from our NLP analysis of 66,423 combined software ratings.

 Switch to these Alternatives:
Daily Planner, Weekly Planner
May: Beautiful Bullet Journal
Diary Me: My Journal With Lock
Kilonotes-Notes & PDF reading
Journal it! - Bullet, Planner
Easy Notes - Note Taking Apps

 Private Data Journal collects from your Android
  1. read calendar events plus confidential information
  2. add or modify calendar events and send email to guests without owners' knowledge
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. view Wi-Fi connections
  9. view network connections
  10. full network access
  11. run at startup
  12. draw over other apps
  13. control vibration
  14. prevent device from sleeping
  15. Google Play license check
  16. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $49.99 per item