fix problems on CamHipro [android]

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—— Run into issues on CamHipro? Get help pending when official support gets back to you!

CamHipro
Info:
company: franck
: service@hichip.net
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Storage issue

SD card stops recording after a few days

Fix: Format the SD card using the app settings. Go to the app, find the storage settings, and select the option to format the SD card to ensure i... ⇲

SD card footage erases unexpectedly

Fix: Check the SD card for compatibility with the camera and ensure it is formatted correctly in the app settings. OR Regularly back up footag... ⇲
 
Setup issue

Difficult setup process

Fix: Follow a detailed step-by-step guide available in the app's help section or online to ensure you don't miss any steps during setup. OR Wa... ⇲

QR code setup fails

Fix: Ensure the QR code is clearly visible and not obstructed by glare or dirt. Try scanning in different lighting conditions. OR Manually ent... ⇲
 
Notifications issue

Alerts triggered by non-human motion

Fix: Adjust the motion sensitivity settings in the app to a lower level to reduce false alerts. This can usually be found in the motion detection... ⇲

False human detection alerts

Fix: Adjust the motion detection settings to be more specific, focusing on areas with less activity. OR Use the app's feature to review and ad... ⇲

Notification issues when app is closed

Fix: Ensure that notifications are enabled for the app in your phone's settings under Notifications > CamHipro. OR Check for any battery-savin... ⇲
 
Camera issue

Zoom controls affect both optical and digital zoom

Fix: Use the app's settings to disable digital zoom if possible, allowing only optical zoom to be used for better quality. OR Manually adjust... ⇲

Night vision cannot be turned off

Fix: Check the app settings for an option to disable night vision or switch to day mode manually. OR Cover the camera lens with a cloth to for... ⇲
 
Network issue

Requires Wi-Fi for camera connection

Fix: Set up a mobile hotspot on your phone to connect the camera when Wi-Fi is unavailable, ensuring the camera can still function. OR Conside... ⇲

CamHipro disconnects from cameras frequently

Fix: Ensure your Wi-Fi signal is strong and stable. Move the router closer to the camera if possible or use a Wi-Fi extender. OR Restart both... ⇲

Camera loses connection despite strong Wi-Fi signal

Fix: Check for interference from other devices and try changing the Wi-Fi channel in your router settings. OR Update the camera firmware throu... ⇲
 
Settings issue

Date and time settings keep changing

Fix: Manually set the date and time in the app settings and ensure your phone's time zone is correctly configured in Settings > Date & Time. OR... ⇲
 
Customization issue

Inability to change aspect ratio

Fix: Check the app settings for any options related to video format or aspect ratio and adjust accordingly. OR Use video editing software afte... ⇲

Motion detection area cannot be customized

Fix: Look for any updates in the app that may add this feature, as it may be included in future releases. OR Position the camera in a way that... ⇲
 
Crashes issue

CamHipro crashes and loses recordings

Fix: Regularly back up recordings to a cloud service or external storage to prevent loss in case of app crashes. OR Reduce the number of recor... ⇲
 
Battery issue

Battery life is short

Fix: Reduce the camera's resolution and frame rate in the app settings to conserve battery life. OR Use a power bank or connect the camera to... ⇲
 
UI issue

CamHipro resets to start page when phone locks

Fix: Check the app settings for any options related to background activity and ensure it is allowed to run in the background. OR Disable batte... ⇲
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 what users are saying
Good experience
57.7%

Bad experience
27.3%

Neutral
14.6%

~ from our NLP analysis of 6,678 combined software ratings.

 Private Data CamHipro collects from your Android
  1. retrieve running apps
  2. read sensitive log data
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. read phone status and identity
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. take pictures and videos
  9. record audio
  10. view Wi-Fi connections
  11. view network connections
  12. pair with Bluetooth devices
  13. send sticky broadcast
  14. change network connectivity
  15. connect and disconnect from Wi-Fi
  16. control flashlight
  17. full network access
  18. close other apps
  19. run at startup
  20. draw over other apps
  21. control vibration
  22. prevent device from sleeping
  23. receive data from Internet

  Cost of Subscriptions
  1. $4.99 - $99.99 per item