fix problems on Renz [android]

—— Run into issues on Renz? Get help pending when official support gets back to you!

Renz - Make New Friends

Info:

company: GamerLink Inc.

: support@renz.app

: www.renz.app

: Catalyst Commons Suite 210, 137 Glasgow St Kitchener, ON N2G 4X8

Chat with our AI-based Renz Support

🛠️ Common Renz Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Renz glitches during verification

Fix: 1. Restart the app: Close the Renz app completely and reopen it. This can clear temporary glitches. 2. Clear app cache: Go to Settings > App... ⇲

40% of users had this problem

Renz randomly switches to another app

Fix: 1. Check for background apps: Ensure that no other apps are interfering with Renz. Close any unnecessary apps running in the background. 2.... ⇲

40% of users had this problem

Gameplay issue

Limited daily profile swipes

Fix: 1. Maximize your swipes: Use your swipes strategically by focusing on profiles that interest you the most. 2. Check for premium options: Exp... ⇲

Registration issue

Inaccurate age registration

Fix: 1. Verify your profile: Go to your profile settings and ensure that your age is entered correctly. If it’s incorrect, update it and save the... ⇲

Messages issue

Friend requests not showing up

Fix: 1. Refresh the app: Close and reopen Renz to refresh the data. 2. Check your settings: Go to your privacy settings and ensure that friend re... ⇲

No typing indicator in chat

Fix: 1. Check for updates: Ensure you are using the latest version of Renz, as updates may introduce new features like typing indicators. 2. Rest... ⇲

Users often leave conversations unanswered

Fix: 1. Be proactive: If you notice a user has not responded, consider sending a follow-up message after a reasonable amount of time. 2. Engage i... ⇲

Login issues due to high sign-ups

Fix: 1. Try logging in at different times: If the app is experiencing high traffic, try logging in during off-peak hours. 2. Reset your password:... ⇲

Account issue

Frequent verification denials

Fix: 1. Ensure compliance with requirements: Double-check that you are meeting all the verification requirements set by Renz. 2. Use clear images... ⇲

Repeated verification requests

Fix: 1. Ensure compliance with requirements: Make sure you are meeting all the verification requirements set by Renz. 2. Wait before retrying: If... ⇲

Uploads issue

Inability to upload photos

Fix: 1. Check permissions: Go to your device settings, find Renz, and ensure that it has permission to access your photos. 2. Restart the app: Cl... ⇲

Customization issue

Limited filtering options

Fix: 1. Use available filters: Make sure you are utilizing all the filters that are currently available in the app. 2. Provide feedback: While yo... ⇲

Notifications issue

Notifications not working

Fix: 1. Check notification settings: Go to your device settings > Apps > Renz > Notifications and ensure notifications are enabled. 2. Restart yo... ⇲

Inconsistent messaging notifications

Fix: 1. Check notification settings: Go to your device settings > Apps > Renz > Notifications and ensure messaging notifications are enabled. 2.... ⇲

Ads issue

Forced to watch ads or pay to revisit profiles

Fix: 1. Use the app strategically: Save your swipes for profiles you are most interested in to minimize the need to revisit. 2. Explore premium o... ⇲

Privacy issue

Lack of moderation for inappropriate content

Fix: 1. Report inappropriate content: Use any reporting features available in the app to report inappropriate profiles or messages. 2. Adjust you... ⇲

Camera issue

No option for back camera verification

Fix: 1. Use front camera: If back camera verification is not available, use the front camera as an alternative for verification. 2. Check for upd... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

82.1%

Bad experience

13.1%

Neutral

4.6%

~ from our NLP analysis of 2,151 combined software ratings.

Private Data Renz collects from your Android

approximate location (network-based)
read phone status and identity
read the contents of your USB storage
modify or delete the contents of your USB storage
take pictures and videos
record audio
view Wi-Fi connections
view network connections
full network access
run at startup
control vibration
prevent device from sleeping
read Google service configuration
receive data from Internet

Cost of Subscriptions

$0.99 - $49.99 per item