fix problems on BLACKPINK THE GAME [android]

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—— Run into issues on BLACKPINK THE GAME? Get help pending when official support gets back to you!

BLACKPINK THE GAME
Info:
company: TakeOne Company
: bptg_support@takeone.co.kr
: www.takeonecompany.com
: 5F, 6F, 7F, 9F 327, Bongeunsa-ro, Gangnam-gu, Seoul, Republic of Korea
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Slow issue

lagging during gameplay

Fix: 1. Close background applications: Ensure no other apps are running in the background that could be consuming resources. OR 2. Lower graph... ⇲
 
Freezing issue

game freezes

Fix: 1. Close background apps: Make sure to close any other apps running in the background to free up system resources. You can do this by access... ⇲
 
UI issue

thumbstick controls unresponsive

Fix: 1. Calibrate controls: Check if the game has a calibration option in the settings menu to adjust the thumbstick sensitivity. OR 2. Clean... ⇲

poor response to touch inputs

Fix: 1. Clean the screen: Make sure your device's screen is clean and free from dirt or smudges that could affect touch sensitivity. OR 2. Res... ⇲
 
Storage issue

high storage usage

Fix: 1. Delete unnecessary game data: Go to Settings > Apps > BLACKPINK THE GAME > Storage > Clear Data. Note that this will reset your game prog... ⇲
 
Battery issue

overheats phone

Fix: 1. Reduce screen brightness: Lowering your screen brightness can help reduce heat generation while playing the game. OR 2. Take breaks: R... ⇲
 
Audio issue

repetitive music

Fix: 1. Mute the in-game music: If the game allows, mute the music and listen to your own playlist while playing. OR 2. Check for updates: Som... ⇲
 
Customization issue

mini games not engaging

Fix: 1. Explore different mini games: If the game offers various mini games, try different ones to find more engaging options. OR 2. Provide f... ⇲

difficult character customization

Fix: 1. Look for tutorials: Search online for video tutorials or guides on character customization to better understand the options available.... ⇲
 
Payments issue

expensive gacha system

Fix: 1. Save in-game currency: Focus on saving your in-game currency for special events or promotions that may offer better rates. OR 2. Parti... ⇲

high mileage cost for 5-star cards

Fix: 1. Focus on completing missions: Engage in missions that provide rewards to help accumulate mileage more efficiently. OR 2. Participate i... ⇲
 
Updates issue

inability to open app after updates

Fix: 1. Restart your device: A simple restart can often resolve issues with apps not opening after updates. OR 2. Reinstall the app: Uninstall... ⇲
 
Messages issue

limited chat functionality

Fix: 1. Check for updates: Ensure the game is updated, as new features may be added in updates. OR 2. Use external chat apps: Consider using e... ⇲
 
Downloads issue

too many required downloads

Fix: 1. Check for a Wi-Fi connection: Ensure you are connected to Wi-Fi to avoid using mobile data for downloads, which can be more cumbersome.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
82.3%

Bad experience
14.6%

Neutral
3.1%

~ from our NLP analysis of 91,950 combined software ratings.

 Private Data BLACKPINK THE GAME collects from your Android
  1. find accounts on the device
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. view Wi-Fi connections
  5. view network connections
  6. full network access
  7. run at startup
  8. control vibration
  9. prevent device from sleeping
  10. receive data from Internet

  Cost of Subscriptions
  1. $0.89 - $109.99 per item