fix problems on Chelsea FC [android]

​

—— Run into issues on Chelsea FC? Get help pending when official support gets back to you!

Chelsea FC - The 5th Stand
Info:
company: Chelsea FC
: appsupport@chelseafc.com
: www.chelseafc.com
: Stamford Bridge Fulham Road London SW6 1HS
Chat with our AI-based Chelsea FC Support
   Hello! How can I assist you?  

characters left:
 
Gameplay issue

Game cast is behind and resets

Fix: Check your internet connection. A slow or unstable connection can cause delays. Switch to a stronger Wi-Fi network or use mobile data if ava... ⇲
 
Audio issue

Audio cuts out frequently

Fix: Check your device's audio settings. Ensure that the volume is turned up and that the app is not muted. Also, check if other apps have audio... ⇲

Can't listen in background

Fix: Check your device settings to ensure that background data is allowed for the Chelsea FC app. Go to Settings > Apps > Chelsea FC > Data Usage... ⇲
 
UI issue

Can't navigate from stories

Fix: Force close the app and restart it. This can refresh the app's functionality and allow for proper navigation. OR Try clearing the app's c... ⇲

Can't exit properly

Fix: Try using the back button on your device to exit the app. If that doesn't work, force close the app from the recent apps menu. OR If the... ⇲

No back or exit option

Fix: Use the device's back button to navigate back within the app. If that doesn't work, try force closing the app from the recent apps menu. O... ⇲

Layout issues on phone

Fix: Check for any available updates for the app that may fix layout issues. Go to the Google Play Store and update if necessary. OR Try adjus... ⇲
 
Login issue

Login issues redirect to browser

Fix: Ensure that you are using the correct login credentials. Double-check your username and password for any typos. OR Try logging in through... ⇲

Repeated login prompts

Fix: Clear the app cache and data to reset the login session. Go to Settings > Apps > Chelsea FC > Storage > Clear Cache and Clear Data. OR En... ⇲
 
Notifications issue

Clickbait notifications

Fix: Go to the app settings and adjust your notification preferences. Disable notifications that are not relevant to your interests. OR Consid... ⇲
 
Network issue

Connection issues with audio commentary

Fix: Check your internet connection and switch to a more stable network if possible. Restart your router if you're on Wi-Fi. OR Try toggling a... ⇲
 
Syncing issue

Records missing in play predictor

Fix: Ensure that the app is updated to the latest version, as updates often fix bugs related to data display. OR Try logging out and logging b... ⇲
 
Registration issue

Email verification loop

Fix: Check your spam or junk folder for the verification email. Sometimes it may not appear in your inbox. OR Try using a different email addr... ⇲
 
Crashes issue

Chelsea FC crashes after update

Fix: Clear the app cache and data to reset the app. Go to Settings > Apps > Chelsea FC > Storage > Clear Cache and Clear Data. OR If the app c... ⇲

Constant crashes

Fix: Clear the app cache and data as mentioned earlier to resolve any corrupted files causing crashes. OR Uninstall and reinstall the app to e... ⇲
 
Compatibility issue

Chelsea FC too wide for tablet

Fix: Check your tablet's display settings and adjust the screen resolution or display size to see if it helps with the app's layout. OR Try us... ⇲
 
Updates issue

Update prompt prevents access

Fix: Check the Google Play Store for any available updates for the Chelsea FC app and update it accordingly. OR If the app is already updated,... ⇲

Frequent update requirements

Fix: Ensure that your device has enough storage space for updates. Go to Settings > Storage and free up space if necessary. OR Consider enabli... ⇲

Update message despite being current

Fix: Clear the app cache to remove any stuck update prompts. Go to Settings > Apps > Chelsea FC > Storage > Clear Cache. OR Restart your devic... ⇲

Glitch with update prompt

Fix: Clear the app cache to remove any corrupted data that may be causing the glitch. Go to Settings > Apps > Chelsea FC > Storage > Clear Cache.... ⇲
 
Loading issue

Content fails to load

Fix: Check your internet connection and switch to a more stable network if necessary. Restart your router if you're on Wi-Fi. OR Try clearing... ⇲
 
Ads issue

Ads interrupt playback

Fix: Check if there is a premium version of the app available that offers ad-free playback and consider upgrading. OR Try using the app during... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
80.0%

Bad experience
13.5%

Neutral
6.5%

~ from our NLP analysis of 133,855 combined software ratings.

 Private Data Chelsea FC collects from your Android
  1. read the contents of your USB storage
  2. view Wi-Fi connections
  3. view network connections
  4. pair with Bluetooth devices
  5. connect and disconnect from Wi-Fi
  6. full network access
  7. run at startup
  8. control vibration
  9. prevent device from sleeping
  10. receive data from Internet

  Cost of Subscriptions
  1. $1.49 - $7.49 per item