Fix Club CITGO errors on android

  1293 Eldridge Parkway Houston, TX 77077
I have a problem with Club CITGO
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Crashes
App fails to launch

🛠️ Clear the app's cache by going to Settings > Apps > Club CITGO > Storage > Clear Cache. Then try lau... show fix »
Crashes frequently

🛠️ Ensure your device's operating system is up to date. Go to Settings > System > System Update to chec... show fix »
 
Login
Frequent login issues

🛠️ Reset your password by using the 'Forgot Password' feature in the app. This can help if there are is... show fix »
 
Loading
Error messages on opening

🛠️ Check for any available updates for the app in the Google Play Store and install them. Updates often... show fix »
 
Ads
Offers from email don't work

🛠️ Make sure you are logged into the app with the same account that received the email offer. Sometimes... show fix »
 
Slow
Slow loading times

🛠️ Check your internet connection. If you are on Wi-Fi, try moving closer to the router or switching to... show fix »
 
UI
No ability to paste credentials

🛠️ Use a password manager app that allows you to copy and paste credentials easily. This can help you m... show fix »
No station prices displayed

🛠️ Check your location settings to ensure that location services are enabled for the app. This allows t... show fix »
Inability to check in

🛠️ Ensure that your location services are enabled and that the app has permission to access your locati... show fix »
 
Payments
No savings at participating stations

🛠️ Double-check that you are using the correct account that is eligible for savings. Sometimes multiple... show fix »
Coupons not accepted at stations

🛠️ Verify that the coupon is still valid and has not expired. Check the terms and conditions associated... show fix »
 
Updates
Update prompts without new version

🛠️ Clear the app's cache and data to reset any erroneous update prompts (Settings > Apps > Club CITGO >... show fix »
App fails to update

🛠️ Check your device's storage space. If storage is low, free up space by deleting unused apps or files... show fix »
 
Account
App doesn't recognize user ID

🛠️ Double-check that you are entering your user ID correctly, including any capitalization or special c... show fix »
 
Network
Network issues prevent app use

🛠️ Switch between Wi-Fi and mobile data to see if the app works on one but not the other. This can help... show fix »
 
Bugs
Inconsistent offer redemption

🛠️ Ensure that you are following the redemption instructions exactly as stated in the app or email. Som... show fix »
App doesn't function as intended

🛠️ Uninstall and reinstall the app to reset any settings or configurations that may be causing issues.... show fix »
 
Support
Lack of customer support response

🛠️ Check the app for any FAQs or help sections that may provide answers to common issues without needin... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
CITGO Petroleum
Email:
  allpointsapp@gmail.com
Website:
🌐 www.allpointsrewards.com
Terms/Privacy:
⚔️ https://www.citgoprivacy.com/
 Private Data Club CITGO collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. directly call phone numbers
  4. take pictures and videos
  5. view Wi-Fi connections
  6. view network connections
  7. full network access
  8. control vibration
  9. prevent device from sleeping
  10. receive data from Internet

 Breakdown of Software Ratings
Negative experience
50.4%

Positive experience
44.2%

Neutral
5.3%

~ from our NLP analysis of 3,974 combined software ratings.