Fix Hotels.com errors on android

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17 problems reported in the past 24 hours

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Login
Inability to sign in

🛠️ 1. Check your internet connection: Ensure you have a stable internet connection. Try switching betwe... show fix »
 
Syncing
Reservations not appearing in the app

🛠️ 1. Refresh the app: Pull down on the screen to refresh the app and check if your reservations appear... show fix »
 
Bugs
Incorrect trip element tracking

🛠️ 1. Verify your itinerary: Check your email confirmation for the correct details of your trip. 2. Ma... show fix »
 
Messages
No option to share itinerary via SMS

🛠️ 1. Use the copy feature: Open your itinerary, select the details you want to share, and copy them. Y... show fix »
 
UI
Difficulties in viewing property details

🛠️ 1. Zoom in/out: Use pinch gestures to zoom in or out on property images for better visibility. 2. C... show fix »
 
Updates
Unresponsive app after updates

🛠️ 1. Restart the app: Close the app completely and reopen it to see if it becomes responsive. 2. Clea... show fix »
 
Glitches
Frequent bugs and glitches

🛠️ 1. Clear app cache and data: Go to Settings > Apps > Hotels.com > Storage > Clear Cache and Clear Da... show fix »
 
Support
Poor customer service

🛠️ 1. Use the app's help section: Navigate to the help or support section within the app for FAQs and t... show fix »
 
Customization
Limited rewards program

🛠️ 1. Check eligibility: Review the terms of the rewards program to ensure you are meeting all requirem... show fix »
 
Payments
High prices compared to direct bookings

🛠️ 1. Compare prices: Use the app to compare prices with other booking platforms and direct hotel websi... show fix »
Non-refundable booking penalties

🛠️ 1. Review booking terms: Always check the cancellation policy before booking to understand the penal... show fix »
 
Settings
Inflexibility in changing reservations

🛠️ 1. Review the cancellation policy: Check the terms of your reservation for any flexibility options.... show fix »
 
Privacy
Misleading location information

🛠️ 1. Verify location on a map: Use Google Maps or another mapping service to confirm the location of t... show fix »
 
Ads
Popup ads interrupting usage

🛠️ 1. Check app settings: Look for an option to disable ads or notifications within the app settings.... show fix »
 
Search
Difficulty in finding pet policies

🛠️ 1. Use the search feature: In the app, use the search bar to look for 'pet policy' or 'pet-friendly'... show fix »
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 Contact Support
Developer:
Hotels.com LP
Email:
  handroid@expedia.com
Website:
🌐 www.hotels.com
Terms/Privacy:
⚔️ https://www.hotels.com/lp/b/privacy?pos=HCOM_US&locale=en_US&siteid=300000001
 Switch to these Alternatives:
Expedia: Hotels, Flights & Car
Priceline: Hotel, Flight & Car
Vrbo Vacation Rentals
Tripadvisor: Plan & Book Trips
HotelTonight: Hotel Deals
Hopper: Hotels, Flights & Cars

 Private Data Hotels.com collects from your Android
  1. find accounts on the device
  2. add or remove accounts
  3. read calendar events plus confidential information
  4. add or modify calendar events and send email to guests without owners' knowledge
  5. approximate location (network-based)
  6. precise location (GPS and network-based)
  7. read phone status and identity
  8. read the contents of your USB storage
  9. modify or delete the contents of your USB storage
  10. take pictures and videos
  11. record audio
  12. view Wi-Fi connections
  13. view network connections
  14. create accounts and set passwords
  15. full network access
  16. read sync settings
  17. run at startup
  18. reorder running apps
  19. use accounts on the device
  20. prevent device from sleeping
  21. toggle sync on and off
  22. read Google service configuration
  23. read sync statistics
  24. receive data from Internet

 Breakdown of Software Ratings
Positive experience
96.3%

Negative experience
1.9%

Neutral
1.8%

~ from our NLP analysis of 636,942 combined software ratings.