fix problems on MasterCard Near [android]

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—— Run into issues on MasterCard Near? Get help pending when official support gets back to you!

MasterCard Nearby
Info:
company: MasterCard
: lisa_bongiovi@mastercard.com
: www.mastercard.com
: 2000 Purchase St, Purchase, NY 10057
Chat with our AI-based MasterCard Near Support
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UI issue

map does not display

Fix: 1. Check location settings: Ensure that your device's location services are enabled. Go to Settings > Location and turn it on. 2. Update Go... ⇲

poor user experience

Fix: 1. Provide feedback: Use the app's feedback feature to share your experience and suggest improvements. 2. Explore app settings: Check the a... ⇲
 
Bugs issue

no ATM access fee filter functionality

Fix: 1. Use the search function: Manually search for ATMs and check their details for any mention of access fees. 2. Contact customer support: W... ⇲

inaccurate information provided

Fix: 1. Verify information with other sources: Cross-check the information provided in the app with other reliable sources or websites. 2. Repor... ⇲

no cash back offers in the US

Fix: 1. Check for promotions: Regularly check the app for any new promotions or offers that may be available. 2. Use alternative cashback apps:... ⇲

virtual card issues

Fix: 1. Check for updates: Ensure the app is updated to the latest version, as updates may fix virtual card issues. 2. Clear app cache: Go to Se... ⇲

useless for finding ATMs

Fix: 1. Use alternative ATM locator tools: Consider using other apps or websites specifically designed for finding ATMs. 2. Check your location... ⇲

non-applicable categories

Fix: 1. Use the search function: Instead of relying on categories, use the search bar to find specific services or locations. 2. Report issues:... ⇲
 
Slow issue

slow performance

Fix: 1. Clear app cache: Go to Settings > Apps > MasterCard Near > Storage > Clear Cache to improve performance. 2. Close background apps: Ensur... ⇲
 
Compatibility issue

does not load on some devices

Fix: 1. Check device compatibility: Ensure your device meets the app's minimum requirements listed on the Google Play Store. 2. Clear app cache... ⇲
 
Security issue

no FCA protection

Fix: 1. Understand the limitations: Familiarize yourself with the app's terms and conditions regarding financial protection. 2. Use alternative... ⇲
 
Crashes issue

random crashes

Fix: 1. Clear app cache: Go to Settings > Apps > MasterCard Near > Storage > Clear Cache to help prevent random crashes. 2. Update the app: Ensu... ⇲
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 what users are saying
Good experience
60.9%

Bad experience
30.7%

Neutral
7.8%

~ from our NLP analysis of 1,809 combined software ratings.

 Private Data MasterCard Near collects from your Android
  1. find accounts on the device
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. view network connections
  7. full network access
  8. draw over other apps
  9. prevent device from sleeping
  10. read Google service configuration