—— Run into issues on CloudBeats Cloud Music Player? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that the audio files are in a supported format. Check the app's documentation for supported file types. If the files are unsupported,... ⇲
Fix: Check if the playback speed adjustment feature is enabled in the app settings. Go to 'Settings' > 'Playback' and ensure that the speed adjus... ⇲
Fix: Check your internet connection if streaming music. A weak connection can cause playback issues. Switch to a stronger Wi-Fi network or use mo... ⇲
Fix: Manually edit the metadata of the affected files using a tag editor app. This will allow you to correct the title and artist information dir... ⇲
Fix: Manually add album art to your music files using a tag editor app. This will ensure that the correct artwork is displayed during playback.... ⇲
Fix: Check if your device has a system-wide dark mode. Some apps automatically adapt to the system theme. Go to 'Settings' > 'Display' > 'Dark Th... ⇲
Fix: Explore the app's settings thoroughly. Sometimes options are nested within submenus. Look for advanced settings that may not be immediately... ⇲
Fix: Use a third-party tag editor app to edit the metadata of your music files. This will allow you to make necessary changes outside of the Clou... ⇲
Fix: Create separate playlists for different genres or moods manually. This can help you organize your music without a built-in feature. OR Us... ⇲
Fix: Manually note the last played track and start from there when you reopen the app. This is a temporary workaround until a feature is added.... ⇲
Fix: Create a dedicated playlist for your favorite folders and add tracks from those folders to the playlist as a workaround. OR Use a file ma... ⇲
Fix: Manually create a playlist that includes all tracks from the directory and then shuffle that playlist. OR Consider using a different musi... ⇲
Fix: Manually create playlists sorted by your preferred criteria (e.g., artist, genre) as a workaround. OR Use a third-party music management... ⇲
Fix: Ensure that both your device and the casting device (like Chromecast) are connected to the same Wi-Fi network. This can resolve connectivity... ⇲
Fix: Try clearing the app's cache as mentioned earlier. This can help resolve issues with the queue not functioning properly. OR Restart the a... ⇲
Fix: Manually remove duplicates from your music library using a duplicate file finder app. This can help clean up your library. OR Check the a... ⇲
Fix: Manually export your playlists and import them on the other device as a temporary solution. OR Consider using a cloud-based music service... ⇲
Fix: Ensure that you are using the correct login credentials for your OneDrive account. Double-check your username and password. OR Try access... ⇲
Fix: Close any background apps that may be using system resources. This can help free up memory and improve playback performance. OR Check for... ⇲
Fix: Back up your music library before updating the app. You can do this by exporting your music files to a safe location. OR Check the app se... ⇲