fix problems on Adidas Running [android]

—— Run into issues on Adidas Running? Get help pending when official support gets back to you!

adidas Running: Run Tracker

Info:

company: Adidas Runtastic

: support.android@runtastic.com

: www.runtastic.com

: Pluskaufstrasse 7 4061 Pasching AUSTRIA

Chat with our AI-based adidas Running Support

🛠️ Common adidas Running Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Problems syncing with Amazfit Watch

Fix: Ensure that both the Adidas Running app and the Amazfit app are updated to their latest versions. Go to the Google Play Store, search for bo... ⇲

Requires login every time the app is opened

Fix: Check if the app has permission to store data on your device. Go to Settings > Apps > Adidas Running > Permissions, and ensure that storage... ⇲

Bugs issue

adidas Running must remain open to track activities

Fix: Change your phone's battery optimization settings for the Adidas Running app. Go to Settings > Battery > Battery Optimization, find the Adid... ⇲

Dropped tracking during runs

Fix: Ensure that your phone has sufficient battery life before starting a run. Low battery can cause the app to drop tracking. Charge your phone... ⇲

Manual run entry difficulties

Fix: Ensure you are following the correct steps for manual entry. Go to the activity log, select 'Add Activity', and fill in the required fields... ⇲

Network issue

GPS signal issues

Fix: Ensure that location services are enabled on your phone. Go to Settings > Location and make sure it is turned on. Additionally, set the mode... ⇲

Inaccurate GPS tracking

Fix: Calibrate your phone's GPS by using a mapping app to ensure it is functioning correctly. Open a mapping app, walk around, and see if the loc... ⇲

Payments issue

Limited discount eligibility for adiclub points

Fix: Review the terms and conditions of the adiclub program within the app. Sometimes, specific purchases or activities may not qualify for point... ⇲

Locked features behind premium subscription

Fix: Evaluate the features offered in the premium subscription and determine if they align with your fitness goals. If they do, consider investin... ⇲

Ads issue

Ads interfere with app usage

Fix: Consider upgrading to the premium version of the app if available, as this may remove ads and provide a smoother experience. OR If you pr... ⇲

Frequent ads in free version

Fix: Limit your use of the app during peak times when ads may be more frequent. Try using the app during off-peak hours for a potentially smoothe... ⇲

Account issue

Account deletion without notice

Fix: Regularly back up your account information and activity data. Check if the app has an export feature to save your data externally, which can... ⇲

Support issue

Customer service response delays

Fix: Check the app's FAQ section for common issues and solutions, which may provide immediate answers without needing to wait for customer servic... ⇲

UI issue

Confusing app design

Fix: Take some time to explore the app's features and settings. Familiarize yourself with the layout and where different functions are located to... ⇲

Small font size in latest update

Fix: Adjust the font size settings on your phone. Go to Settings > Display > Font Size and increase the size to make text more readable in the ap... ⇲

Crashes issue

adidas Running pauses unexpectedly

Fix: Check for any background apps that may be interfering with the Adidas Running app. Close unnecessary apps before starting your run to minimi... ⇲

adidas Running shuts down during phone calls

Fix: Check your phone's settings to see if there are any battery-saving modes that may be affecting app performance during calls. Disable these m... ⇲

adidas Running crashes during activities

Fix: Clear the app cache and data. Go to Settings > Apps > Adidas Running > Storage, and tap on 'Clear Cache' and 'Clear Data'. This can help res... ⇲

Compatibility issue

Limited access to workout plans for treadmill users

Fix: Explore alternative fitness apps that specialize in treadmill workouts, which may offer more comprehensive plans tailored to indoor running.... ⇲

Audio issue

Voice coach provides incorrect data

Fix: Ensure that the voice coach settings are configured correctly. Go to the app settings and check the voice coach options to ensure they are s... ⇲