Fix Ember errors on android

  4607 Lakeview Canyon Rd., #500 Westlake Village, CA 91361
I have a problem with Ember
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Network
Connectivity issues with the mug

🛠️ 1. Ensure Bluetooth is enabled: Go to Settings > Bluetooth and make sure it is turned on. 2. Forget... show fix »
Bluetooth connection is unreliable

🛠️ 1. Move closer to the mug: Ensure you are within the recommended range for Bluetooth connectivity.... show fix »
 
Updates
Firmware updates fail

🛠️ 1. Ensure a stable connection: Make sure your mug is charged and within range of your device. 2. Re... show fix »
No available updates in the Play Store

🛠️ 1. Check your internet connection: Ensure you have a stable internet connection to access the Play S... show fix »
App fails to recognize latest version

🛠️ 1. Restart the app: Close the Ember app completely and reopen it to refresh its connection to the mu... show fix »
 
Settings
App does not retain custom temperature settings

🛠️ 1. Check app permissions: Ensure the app has the necessary permissions to save settings. Go to Setti... show fix »
 
Notifications
Notifications do not work

🛠️ 1. Check notification settings: Go to Settings > Apps > Ember > Notifications and ensure notificatio... show fix »
 
Syncing
Requires frequent re-pairing

🛠️ 1. Ensure the mug is charged: Low battery can cause connectivity issues. Keep the mug charged. 2. U... show fix »
App loses pairing frequently

🛠️ 1. Ensure the mug is charged: Low battery can cause disconnections. Keep the mug charged. 2. Forget... show fix »
 
Permissions
App does not prompt for necessary permissions

🛠️ 1. Manually check permissions: Go to Settings > Apps > Ember > Permissions and ensure all necessary... show fix »
 
Compatibility
Inconsistent performance across devices

🛠️ 1. Check compatibility: Ensure your device meets the minimum requirements for the Ember app. 2. Cle... show fix »
Limited functionality without the app

🛠️ 1. Familiarize yourself with the app's features: Understanding what the app offers can help you maxi... show fix »
App does not work on newer devices

🛠️ 1. Check for app updates: Ensure you have the latest version of the Ember app, as updates may improv... show fix »
 
UI
User interface is clunky

🛠️ 1. Familiarize with the app: Spend some time exploring the app to understand its layout and features... show fix »
 
Freezing
App freezes during use

🛠️ 1. Clear app cache: Go to Settings > Apps > Ember > Storage > Clear Cache to remove temporary files... show fix »
 
Support
Slow customer support response

🛠️ 1. Check online resources: Look for FAQs or community forums that may address your issue without nee... show fix »
 
Bugs
Requires manual troubleshooting to function

🛠️ 1. Create a troubleshooting checklist: Document common issues and their solutions to streamline the... show fix »
 
Crashes
App crashes during firmware updates

🛠️ 1. Ensure a stable connection: Make sure your mug is charged and within range of your device during... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
Ember Technologies Inc
Email:
  support@ember.com
Website:
🌐 www.ember.com
Terms/Privacy:
⚔️ https://ember.com/pages/app-privacy
 Private Data Ember collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read phone status and identity
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. view network connections
  7. pair with Bluetooth devices
  8. access Bluetooth settings
  9. full network access
  10. run at startup
  11. prevent device from sleeping
  12. receive data from Internet

 Breakdown of Software Ratings
Negative experience
60.3%

Positive experience
32.7%

Neutral
7.0%

~ from our NLP analysis of 8,056 combined software ratings.