fix problems on Lloyds [android]

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—— Run into issues on Lloyds ? Get help pending when official support gets back to you!

Lloyds Mobile Banking
Info:
company: Lloyds Banking Group PLC
: mobileapps@lloydsbanking.com
: www.lloydsbank.com
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Search issue

Search function is limited and case dependent

Fix: When using the search function, try using lowercase letters as a workaround to avoid case sensitivity issues. This can help in finding resul... ⇲
 
Notifications issue

Spending notifications are delayed

Fix: Check your notification settings to ensure that notifications for the Lloyds Bank app are enabled. Go to Settings > Apps > Lloyds Bank > Not... ⇲

Notifications do not work after switching phones

Fix: Ensure that notifications are enabled for the Lloyds Bank app on your new phone. Go to Settings > Apps > Lloyds Bank > Notifications and mak... ⇲
 
Login issue

Lloyds logs out frequently

Fix: Check your app settings to see if there is an option to extend the session timeout period. If available, increase the duration to prevent fr... ⇲

Inability to access account due to login issues

Fix: Ensure that you are entering the correct login credentials. Double-check your username and password for any typos or errors. OR If you ha... ⇲
 
Security issue

Intermittently slow fingerprint verification

Fix: Ensure that your device's software is up to date. Go to Settings > System > Software Update to check for any available updates. Updates can... ⇲
 
Slow issue

Lloyds is slow and sluggish

Fix: Close any other apps running in the background to free up system resources. This can help improve the performance of the Lloyds Bank app.... ⇲
 
UI issue

New design is visually unappealing

Fix: Unfortunately, there is no direct solution to change the app's design. However, you can provide feedback through the app's feedback option i... ⇲
 
Customization issue

No dark mode option

Fix: If your device supports system-wide dark mode, enable it to see if the app automatically switches to dark mode. Go to Settings > Display > D... ⇲
 
Account issue

Limited transaction history visibility

Fix: Check if there is an option to adjust the date range for transaction history within the app. This can sometimes be found in the transaction... ⇲

Accounts cannot be closed

Fix: If the app does not provide an option to close accounts, consider managing your accounts through the Lloyds Bank website or contacting custo... ⇲

Lloyds does not distinguish between debit and credit balances

Fix: Manually track your debit and credit balances using a spreadsheet or a financial management app that allows you to categorize transactions.... ⇲
 
Updates issue

Lloyds fails to update properly

Fix: Ensure that you have a stable internet connection when attempting to update the app. A weak connection can cause update failures. OR Clea... ⇲
 
Payments issue

Extra steps required for payments

Fix: Review the payment process to see if there are any settings that can be adjusted to streamline the process. Some apps allow you to set defau... ⇲
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 what users are saying
Good experience
92.9%

Bad experience
6.0%

Neutral
1.0%

~ from our NLP analysis of 334,015 combined software ratings.

 Private Data Lloyds collects from your Android
  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. directly call phone numbers
  5. read phone status and identity
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. take pictures and videos
  9. record audio
  10. view Wi-Fi connections
  11. view network connections
  12. pair with Bluetooth devices
  13. full network access
  14. control Near Field Communication
  15. run at startup
  16. control vibration
  17. prevent device from sleeping
  18. receive data from Internet