fix problems on Telebirr Partner [android]

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—— Run into issues on Telebirr Partner? Get help pending when official support gets back to you!

telebirr partner
Info:
company: Ethio telecom
: telebirr@ethionet.et
: www.ethiotelecom.et
: Nigeria Road Winston Churchill Road, Region 14 Addis Ababa, POBOX 1047. Ethiopia
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Compatibility issue

Does not support various report formats

Fix: Export the available report data and manually convert it into the desired format using spreadsheet software. OR Use a third-party tool or... ⇲
 
UI issue

Does not display summary for services separately

Fix: To manage this issue, manually track each service transaction using a spreadsheet or note-taking app. Create categories for each service and... ⇲

Lacks total transaction amounts on front report page

Fix: Manually calculate the total transaction amounts by keeping a daily log of transactions in a spreadsheet. Sum up the transactions at the end... ⇲

Difficult user experience for merchants

Fix: Create a step-by-step guide for common tasks you perform on the app. This can help streamline your workflow and make the app easier to use.... ⇲

Does not display customer names for airtime sales

Fix: Keep a manual record of airtime sales and customer names in a separate log or spreadsheet for easy reference. OR Use a third-party app to... ⇲
 
Settings issue

Limited transaction history check to 7 days

Fix: Regularly export transaction history to a secure location, such as a cloud storage service or email, to maintain a longer record of transact... ⇲

Lacks clear information on usage

Fix: Refer to any available user manuals or online resources for guidance on app usage. These can provide insights into features and functionalit... ⇲
 
Slow issue

Slow startup and occasional black screen

Fix: Clear the app cache and data from the device settings to improve performance. This can help resolve issues with slow startup and black scree... ⇲
 
Bugs issue

Hides all transactions at times

Fix: Refresh the app by closing it completely and reopening it. This can sometimes resolve display issues. OR Check for any app updates that m... ⇲

Not fully functional

Fix: Identify specific features that are not working and look for alternative methods to perform those tasks, such as using a different app or ma... ⇲

Mini program file abnormal error

Fix: Clear the app cache and data to remove any corrupted files that might be causing the error. OR Reinstall the app to ensure all program fi... ⇲
 
Payments issue

Unclear commission deduction timing

Fix: Keep a manual record of transactions and expected commission deductions. Compare these with your account balance to estimate when deductions... ⇲

Cannot identify transactions for fuel operators

Fix: Manually label transactions related to fuel operations in a separate log or spreadsheet. This will help you track and identify them easily.... ⇲

Limited payment options

Fix: Explore alternative payment methods that are compatible with the app. This might involve setting up additional accounts or services. OR U... ⇲

Cannot transfer from merchant to bank

Fix: Use an intermediary service or app that allows you to transfer funds from the merchant account to your bank account. OR Withdraw funds fr... ⇲

Missing features for specific payments

Fix: Identify alternative methods or apps that can handle the specific payment features you need. OR Manually process these payments using tra... ⇲
 
Loading issue

Opens to a blank white page

Fix: Clear the app cache and data from the device settings to resolve display issues. Reopen the app to see if the problem persists. OR Restar... ⇲
 
Login issue

Difficult login process

Fix: Simplify the login process by using a password manager to store and autofill your credentials securely. OR Enable biometric login options... ⇲

Requires excessive login credentials

Fix: Use a password manager to store and autofill your login credentials, reducing the hassle of entering them manually each time. OR Enable a... ⇲
 
Security issue

Security question issues during sign-in

Fix: Ensure that the answers to security questions are entered exactly as they were set up, including case sensitivity and punctuation. OR Res... ⇲
 
Crashes issue

telebirr partner does not open

Fix: Restart your device to clear any temporary issues that might be preventing the app from opening. OR Uninstall and reinstall the app to en... ⇲
 
Syncing issue

Balance does not update

Fix: Refresh the app by logging out and logging back in to see if the balance updates. OR Check for any pending transactions that might not ha... ⇲
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 what users are saying
Good experience
70.2%

Bad experience
21.1%

Neutral
6.7%

~ from our NLP analysis of 3,231 combined software ratings.

 Private Data telebirr partner collects from your Android
  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. directly call phone numbers
  5. read phone status and identity
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. take pictures and videos
  9. record audio
  10. view Wi-Fi connections
  11. view network connections
  12. connect and disconnect from Wi-Fi
  13. control flashlight
  14. full network access
  15. control vibration
  16. prevent device from sleeping
  17. modify system settings
  18. receive data from Internet