fix problems on Storybeat Reels & Story Maker [android]

—— Run into issues on Storybeat Reels & Story Maker? Get help pending when official support gets back to you!

Storybeat Reels & Story Maker

Info:

company: Storybeat

: support@storybeat.com

: www.storybeat.com

: Calle de Orense 12, Madrid 28020, España

Chat with our AI-based Storybeat Reels & Story Maker Support

🛠️ Common Storybeat Reels & Story Maker Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Inability to customize transitions

Fix: 1. Use alternative editing apps: If customization is crucial, consider using other video editing apps that offer more transition options, su... ⇲

16% of users had this problem

Sound quality of music is poor

Fix: 1. Use high-quality audio files: Ensure that the music files you are using are of high quality. 2. Adjust audio settings: Check if the app h... ⇲

16% of users had this problem

Payments issue

Charges immediately for trial subscription

Fix: Review the subscription terms carefully before signing up to understand the billing cycle and trial period. OR Consider using a prepaid c... ⇲

Subscription issues not resolved

Fix: 1. Check subscription status: Go to the app's settings and verify your subscription status to ensure it is active. 2. Review payment methods... ⇲

Charges for trial immediately

Fix: 1. Review subscription settings: Check the app's subscription settings to see if there is an option to change the trial settings. 2. Cancel... ⇲

Crashes issue

Storybeat Reels & Story Maker crashes frequently

Fix: 1. Clear the app cache: Go to Settings > Apps > Storybeat Reels & Story Maker > Storage > Clear Cache. This can help free up space and resol... ⇲

Storybeat Reels & Story Maker closes unexpectedly

Fix: Ensure your device has enough storage space available. Go to Settings > Storage and delete unnecessary files or apps to free up space. OR... ⇲

Slow issue

Lag issues

Fix: 1. Close background apps: Ensure that no other apps are running in the background that could be consuming system resources. 2. Free up stora... ⇲

Audio issue

Limited music snippet selection

Fix: 1. Use external music apps: Consider using music apps like Spotify or YouTube Music to find songs, then download snippets using a music down... ⇲

Loading issue

Templates load slowly

Fix: 1. Check your internet connection: Ensure you have a stable and fast internet connection, as slow loading can be due to connectivity issues.... ⇲

Syncing issue

Reels out of sync on Instagram

Fix: 1. Check video format: Ensure that the video format is compatible with Instagram. Use a video converter app if necessary. 2. Export in lower... ⇲

Designs disappear after reinstalling

Fix: 1. Backup projects: Before uninstalling, ensure you back up your projects to a cloud service or local storage. 2. Use the app's export featu... ⇲

UI issue

No option to zoom out on pictures

Fix: 1. Use a different editing app: If zooming out is essential, consider using another app that allows for more flexibility in editing images.... ⇲

Poor onboarding experience

Fix: 1. Explore tutorials: Look for online tutorials or YouTube videos that provide a walkthrough of the app's features. 2. Experiment with the a... ⇲

Photos get cropped in reels

Fix: 1. Adjust photo dimensions: Before importing photos, resize them to match the aspect ratio required by the app. 2. Use the app's cropping to... ⇲

Poor onboarding system

Fix: Look for online tutorials or user guides on platforms like YouTube that can provide visual instructions on how to use the app effectively.... ⇲

Gameplay issue

Only allows short reels

Fix: 1. Edit longer videos in segments: If you have longer content, consider breaking it into shorter segments that fit the app's limitations. 2.... ⇲

Bugs issue

Error messages when using the app

Fix: 1. Restart the app: Close the app completely and reopen it to see if the error persists. 2. Clear app cache: Go to Settings > Apps > Storybe... ⇲