fix problems on Find My Phone [android]

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—— Run into issues on Find My Phone? Get help pending when official support gets back to you!

Find my Phone - Family Locator
Info:
company: FAMILY LOCATOR LLC
: support@family-locator.com
: family-locator.com
: 16192 Coastal Highway, Lewes, Delaware, 19958, County of Sussex, USA
Chat with our AI-based Find my Phone Support
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UI issue

Very bad UX

Fix: Provide feedback through the app's feedback feature, if available, to highlight specific areas of the user experience that are problematic.... ⇲
 
Payments issue

Premium is overpriced

Fix: Evaluate the features offered in the premium version versus the free version. Determine if the premium features are necessary for your usage... ⇲

Complicated subscription cancellation process

Fix: Review the app's subscription management section, which is usually found in the settings. Follow the prompts to cancel your subscription, an... ⇲

Automatic charges without consent

Fix: Review your subscription settings to ensure you understand the terms of service. If you did not consent to automatic charges, check if there... ⇲
 
Battery issue

Find my Phone runs in the background excessively

Fix: Go to your device's settings, then to 'Apps' or 'Application Manager'. Find 'Find My Phone' and select 'Battery'. Here, you can restrict bac... ⇲

Drains phone battery quickly

Fix: Check the app's battery usage in your device settings. If it is consuming a lot of battery, consider reducing the frequency of location upda... ⇲
 
Updates issue

Location updates are inaccurate

Fix: Ensure that your device's GPS is turned on and functioning properly. You can do this by checking your location settings and running a GPS te... ⇲
 
Network issue

Tracking often shows a question mark

Fix: Check your internet connection. A weak or unstable connection can prevent accurate tracking. Switch between Wi-Fi and mobile data to see if... ⇲

Family members appear offline despite internet connection

Fix: Ensure that family members have the app installed and are logged in. Sometimes, logging out and back in can resolve connectivity issues. O... ⇲
 
Support issue

Customer service is unhelpful

Fix: Document your issues clearly and concisely before reaching out to customer service. This can help them understand your problem better and pr... ⇲

No response from support for refund requests

Fix: Keep a record of your refund request, including dates and any correspondence. This can be useful if you need to escalate the issue later.... ⇲
 
Settings issue

Find my Phone does not allow editing or adding zones

Fix: Check the app settings to see if there are any options for managing zones. If not, consider using alternative apps that offer more flexibili... ⇲
 
Bugs issue

Find my Phone does not work as advertised

Fix: Check for updates to the app, as developers often release patches to fix issues. Ensure you are using the latest version of the app. OR L... ⇲

Frequent bugs and glitches

Fix: Clear the app's cache and data from your device settings. This can often resolve issues caused by corrupted data. Go to Settings > Apps > Fi... ⇲
 
Compatibility issue

Incompatibility with newer Android versions

Fix: Check the app's page on the Google Play Store for any updates or notes regarding compatibility with your Android version. Update the app if... ⇲
 
Permissions issue

Requires authorization to track others

Fix: Ensure that you have obtained consent from the individuals you wish to track. This is often a requirement for privacy reasons and is necessa... ⇲
 
Crashes issue

Find my Phone does not start automatically after restart

Fix: Check your device's settings to ensure that the app is allowed to start automatically. Go to Settings > Apps > Find My Phone > Permissions a... ⇲

Find my Phone closes in the background on some devices

Fix: Check the battery optimization settings on the device. Go to Settings > Battery > Battery Optimization and ensure that 'Find My Phone' is no... ⇲
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 what users are saying
Good experience
90.2%

Bad experience
8.1%

Neutral
1.7%

~ from our NLP analysis of 485,472 combined software ratings.

 Private Data Find my Phone collects from your Android
  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read phone status and identity
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. view Wi-Fi connections
  9. view network connections
  10. full network access
  11. run at startup
  12. prevent device from sleeping
  13. receive data from Internet

  Cost of Subscriptions
  1. $2.99 - $59.99 per item