fix problems on X-VPN [android]

—— Run into issues on X-VPN? Get help pending when official support gets back to you!

X-VPN - Private Browser VPN

Info:

company: Free Connected Limited.

: support@xvpn.io

: xvpn.io

: ROOM 1003, 10/F, TOWER 1 LIPPO CENTRE, 89 QUEENSWAY, ADMIRALTY HK

Chat with our AI-based X-VPN Support

🛠️ Common X-VPN Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

frequent disconnections

Fix: 1. Check your internet connection: Ensure that your Wi-Fi or mobile data is stable. You can do this by trying to browse the internet without... ⇲

16% of users had this problem

slow connection speeds

Fix: 1. Select a closer server: In the X-VPN app, choose a server that is geographically closer to your location. This can help improve speed as... ⇲

16% of users had this problem

Loading issue

long loading times

Fix: 1. Clear app cache: Go to your device's Settings > Apps > X-VPN > Storage > Clear Cache. This can help improve the app's performance by remo... ⇲

Ads issue

intrusive ads

Fix: 1. Upgrade to a premium version: If available, consider upgrading to a paid version of X-VPN, which typically has fewer ads. OR 2. Use an... ⇲

Crashes issue

X-VPN crashes

Fix: 1. Update the app: Check the Google Play Store for any available updates for X-VPN. Keeping the app updated can fix bugs that cause crashes.... ⇲

Network issue

inability to disconnect without app

Fix: 1. Use the notification panel: If X-VPN is running, swipe down from the top of your screen to access the notification panel and look for the... ⇲

connection instability

Fix: 1. Change network: If you are on Wi-Fi, try switching to mobile data or vice versa to see if the connection stabilizes. OR 2. Use a wired... ⇲

protocols not functioning

Fix: 1. Switch protocols: In the X-VPN settings, try switching to a different protocol to see if that resolves the issue. OR 2. Reset app sett... ⇲

requires frequent reconnections

Fix: 1. Enable 'Auto Reconnect': Check if X-VPN has an auto-reconnect feature in the settings and enable it to minimize manual reconnections. O... ⇲

Updates issue

limited free server options

Fix: 1. Explore server options: Check if there are any hidden or less popular servers available in the free version of X-VPN. Sometimes, they may... ⇲

Battery issue

battery drain

Fix: 1. Optimize battery usage: Go to Settings > Battery > Battery Optimization. Find X-VPN and set it to 'Optimize' to help reduce battery usage... ⇲

Glitches issue

glitches during use

Fix: 1. Restart your device: Sometimes, a simple restart can resolve glitches and improve overall performance. OR 2. Check for app updates: En... ⇲

Privacy issue

data privacy concerns

Fix: 1. Review privacy policy: Read the privacy policy of X-VPN to understand how your data is handled and what measures are in place to protect... ⇲

Compatibility issue

limited functionality on certain networks

Fix: 1. Test on different networks: Try connecting to X-VPN on different Wi-Fi networks or mobile data to see if the issue persists. OR 2. Cha... ⇲

poor performance on specific apps

Fix: 1. Use split tunneling: If X-VPN supports split tunneling, enable it to allow specific apps to bypass the VPN, which can improve their perfo... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

82.2%

Bad experience

12.7%

Neutral

5.1%

~ from our NLP analysis of 618,138 combined software ratings.

Private Data X-VPN collects from your Android

read the contents of your USB storage
view Wi-Fi connections
view network connections
expand/collapse status bar
full network access
prevent device from sleeping
install shortcuts
read Google service configuration
receive data from Internet

Cost of Subscriptions

$11.99 - $199.99 per item