fix problems on Discovery Bank [android]

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Discovery Bank
Info:
company: Discovery Bank Ltd
: mobilebuild@discoverybank.co.za
: www.discovery.co.za
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UI issue

Screen rendering issues on narrow foldables

Fix: Adjust the display settings on your device. Go to Settings > Display and try changing the screen resolution or scaling options to see if it... ⇲

Too many features on the home screen

Fix: Customize your home screen settings within the app. Look for options to hide or rearrange features to streamline your experience. OR Cons... ⇲
 
Network issue

Slow network latency when searching for flights

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi network or have a strong mobile data signal. You can also try swi... ⇲

Discovery Bank fails to connect to backend servers

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi or mobile data network. If the connection is weak, try moving to... ⇲
 
Loading issue

Loading times hinder simple banking tasks

Fix: Clear the app's cache and data. Go to Settings > Apps > Discovery Bank > Storage > Clear Cache and then Clear Data. This can help improve lo... ⇲
 
Login issue

Errors during login

Fix: Double-check your login credentials. Ensure that you are entering the correct username and password. If you have forgotten your password, us... ⇲

Cumbersome login process

Fix: Enable biometric login if available. Go to the app settings and look for biometric options to simplify the login process. OR Consider usi... ⇲

Inability to log in for extended periods

Fix: Clear the app's cache and data. Go to Settings > Apps > Discovery Bank > Storage > Clear Cache and Clear Data to resolve any login issues.... ⇲
 
Registration issue

Registration process loops without completion

Fix: Ensure that you have a stable internet connection during the registration process. If your connection drops, it may cause the registration t... ⇲

Issues with OTP during sign-up

Fix: Ensure that your phone number is entered correctly and is capable of receiving SMS messages. Check if you have any network issues that may p... ⇲

Selfie registration process problematic

Fix: Ensure you have good lighting and a clear background when taking your selfie. This can improve the recognition process. OR Try using a di... ⇲

Registration process does not follow instructions

Fix: Carefully review the registration instructions provided in the app. Ensure you are following each step as outlined. OR If you encounter i... ⇲
 
Notifications issue

Excessive notifications

Fix: Adjust notification settings within the app. Go to the app's settings and look for notification preferences to customize which notifications... ⇲
 
Bugs issue

Inconsistent cashback rewards

Fix: Review the terms and conditions of the cashback program within the app. Ensure that you are meeting all the requirements to qualify for cash... ⇲

Discovery Bank rarely functions as intended

Fix: Uninstall and reinstall the app. This can help resolve any persistent issues that may be affecting its functionality. OR Check for device... ⇲

Broken features in the app

Fix: Clear the app's cache and data to resolve any temporary issues. Go to Settings > Apps > Discovery Bank > Storage > Clear Cache and Clear Dat... ⇲
 
Updates issue

Frequent app updates at inconvenient times

Fix: Change the update settings in the Google Play Store. Go to the Play Store > Settings > Auto-update apps and select 'Over Wi-Fi only' or 'Do... ⇲

Real-time updates disrupt transactions

Fix: Disable real-time updates if the app allows it. Check the app settings for options to turn off notifications or updates during transactions.... ⇲

Real-time updates interrupting transactions

Fix: Disable notifications during transactions if the app allows it. Check the app settings for options to turn off notifications temporarily.... ⇲
 
Slow issue

Discovery Bank is slow and lacks consistency

Fix: Clear the app's cache and data. Go to Settings > Apps > Discovery Bank > Storage > Clear Cache and Clear Data to improve performance. OR... ⇲
 
Account issue

Difficulties resolving password issues

Fix: Use the 'Forgot Password' feature to reset your password. Follow the prompts to receive a reset link via email or SMS. OR Ensure that you... ⇲

Delayed card delivery after account approval

Fix: Check the delivery address you provided during registration. Ensure it is correct and complete to avoid delays. OR Monitor your email for... ⇲

Profile blocking access to sections

Fix: Review your account settings to ensure that your profile is set up correctly and that you have the necessary permissions to access all secti... ⇲
 
Crashes issue

Discovery Bank closes unexpectedly

Fix: Update the app to the latest version. Go to the Google Play Store, search for Discovery Bank, and check for updates that may fix stability i... ⇲
 
Payments issue

High frustration with card payments

Fix: Ensure that your card details are entered correctly in the app. Double-check for any typos or errors. OR Try using a different payment me... ⇲
 
Installation issue

Complicated setup process

Fix: Follow the setup guide provided within the app carefully. Take your time to ensure each step is completed correctly. OR Look for tutorial... ⇲
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 what users are saying
Good experience
92.9%

Bad experience
5.8%

Neutral
0.8%

~ from our NLP analysis of 68,610 combined software ratings.

 Private Data Discovery Bank collects from your Android
  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. directly call phone numbers
  5. read phone status and identity
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. take pictures and videos
  9. view Wi-Fi connections
  10. view network connections
  11. connect and disconnect from Wi-Fi
  12. control flashlight
  13. full network access
  14. run at startup
  15. control vibration
  16. prevent device from sleeping
  17. download files without notification
  18. receive data from Internet