fix problems on VPhoto [android]

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—— Run into issues on VPhoto? Get help pending when official support gets back to you!

VPhoto
Info:
company: Shenzhen Fujia Technology Co., Ltd.
: fujia.service@gmail.com
: Building A2, Zhengfeng Industrial Park, Fengtang Road, Fuyong, Baoan, Shenzhen ,China.
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Freezing issue

VPhoto freezes during setup

Fix: 1. Ensure your device meets the minimum system requirements for the app. Check for any available system updates and install them. 2. Close a... ⇲
 
Messages issue

Error messages during frame connection

Fix: 1. Ensure that both your device and the frame are connected to the same Wi-Fi network. 2. Restart both your device and the frame to reset an... ⇲

Error 500 messages

Fix: 1. Error 500 is a server-side error, but you can try clearing the app cache and data by going to Settings > Apps > VPhoto > Storage > Clear... ⇲
 
UI issue

Inability to delete photos from frame

Fix: 1. Check if there is a specific option within the app to manage or delete photos from the frame. This might be under a settings or managemen... ⇲

VPhoto shows all media instead of folders

Fix: 1. Check the app settings to see if there is an option to change the media view to folder view. 2. Organize your media into specific folders... ⇲
 
Crashes issue

VPhoto crashes after updates

Fix: 1. Clear the app cache and data by going to Settings > Apps > VPhoto > Storage > Clear Cache and Clear Data. This can resolve issues caused... ⇲
 
Customization issue

Limited photo selection options

Fix: 1. Check the app settings to see if there are any options to change the photo selection criteria or to enable additional folders. 2. Ensure... ⇲
 
Network issue

Invalid connection codes

Fix: 1. Double-check the connection code for any typos or errors and re-enter it carefully. 2. Ensure that the frame is properly connected to the... ⇲
 
Support issue

No response from support team

Fix: OR ⇲
 
Syncing issue

VPhoto unbinds from frame unexpectedly

Fix: 1. Ensure that both the app and the frame are connected to a stable internet connection. 2. Check for any app updates that might address thi... ⇲
 
Notifications issue

Continuous prompts to add frame

Fix: 1. Ensure that the frame is properly connected and recognized by the app. Check the connection status in the app settings. 2. Restart both t... ⇲
 
Permissions issue

VPhoto records audio without permission

Fix: 1. Go to Settings > Apps > VPhoto > Permissions and ensure that microphone access is disabled. 2. If the app continues to record audio, cons... ⇲
 
Compatibility issue

VPhoto does not recognize connected frames

Fix: 1. Ensure that both the app and the frame are connected to the same Wi-Fi network. 2. Restart both the app and the frame to refresh the conn... ⇲
 
Updates issue

Inconsistent performance after updates

Fix: 1. Clear the app cache and data by going to Settings > Apps > VPhoto > Storage > Clear Cache and Clear Data. 2. Restart your device to clear... ⇲
 
Installation issue

VPhoto requires constant reinstallation

Fix: 1. Ensure your device has sufficient storage space, as low storage can cause apps to malfunction. 2. Clear the app cache and data by going t... ⇲
 
Uploads issue

No folder selection for photo uploads

Fix: 1. Check the app settings to see if there is an option to enable folder selection for uploads. 2. Organize your photos into specific folders... ⇲
 
Account issue

VPhoto times out during account setup

Fix: 1. Ensure you have a stable and strong internet connection during the setup process. 2. Try setting up the account at a different time when... ⇲
 
Bugs issue

VPhoto fails to clear data properly

Fix: 1. Manually clear the app data by going to Settings > Apps > VPhoto > Storage > Clear Data. 2. Uninstall and reinstall the app to ensure all... ⇲
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 what users are saying
Bad experience
68.6%

Good experience
22.5%

Neutral
7.7%

~ from our NLP analysis of 506 combined software ratings.

 Private Data VPhoto collects from your Android
  1. retrieve running apps
  2. read phone status and identity
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. record audio
  7. view Wi-Fi connections
  8. view network connections
  9. send sticky broadcast
  10. change network connectivity
  11. connect and disconnect from Wi-Fi
  12. control flashlight
  13. full network access
  14. close other apps
  15. change your audio settings
  16. run at startup
  17. reorder running apps
  18. draw over other apps
  19. control vibration
  20. prevent device from sleeping
  21. read Home settings and shortcuts