fix problems on Terra Nil [android]

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—— Run into issues on Terra Nil? Get help pending when official support gets back to you!

Terra Nil
Info:
company: Netflix, Inc.
: playstore@netflix.com
: 100 Winchester Circle Los Gatos, CA 95032-1815 USA
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Loading issue

long loading times

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can lead to longer loading times. 2.... ⇲
 
Freezing issue

soft locking levels

Fix: 1. Restart the game: Sometimes, simply restarting the app can resolve soft locks. 2. Check for updates: Ensure you have the latest version... ⇲
 
UI issue

UI glitches

Fix: 1. Restart the app: Close and reopen Terra Nil to see if the UI glitches resolve themselves. 2. Update the app: Check for updates in the Go... ⇲

drag and drop feature not working

Fix: 1. Restart the game: Sometimes, a simple restart can resolve issues with the drag and drop feature. 2. Check for updates: Ensure you have t... ⇲

difficult to select small pieces

Fix: 1. Zoom in: If the game allows, zoom in on the area to make it easier to select small pieces. 2. Adjust touch sensitivity: Check your devic... ⇲
 
Gameplay issue

inability to progress past first level

Fix: 1. Ensure all objectives are completed: Double-check that you have completed all tasks in the first level. 2. Restart the game: Close the a... ⇲

missing trees preventing progress

Fix: 1. Restart the game: Sometimes, a simple restart can resolve issues with missing elements in the game. 2. Check for updates: Ensure you hav... ⇲

lag during gameplay

Fix: 1. Lower graphics settings: If the game has an option to adjust graphics settings, lower them to improve performance. 2. Close background a... ⇲

tutorial issues

Fix: 1. Restart the game: Close and reopen Terra Nil to see if the tutorial functions correctly after a restart. 2. Check for updates: Ensure yo... ⇲

random map generation issues

Fix: 1. Restart the game: Close and reopen Terra Nil to see if it resolves any issues with map generation. 2. Check for updates: Ensure you have... ⇲
 
Battery issue

battery drain

Fix: 1. Lower screen brightness: Reducing your device's screen brightness can help conserve battery life while playing. 2. Close background apps... ⇲
 
Performance issue

performance issues

Fix: 1. Close background apps: Ensure that no unnecessary apps are running in the background, as they can consume system resources. 2. Restart y... ⇲
 
Glitches issue

undo button glitches

Fix: 1. Restart the game: Close and reopen Terra Nil to see if the undo button functions correctly after a restart. 2. Check for updates: Ensure... ⇲
 
Syncing issue

inconsistent progress saving

Fix: 1. Ensure a stable internet connection: Make sure you have a reliable internet connection, as progress may not save properly without it. 2.... ⇲
 
Screen issue

stuck on profile selection screen

Fix: 1. Restart the game: Close and reopen Terra Nil to see if it allows you to proceed past the profile selection screen. 2. Check for updates:... ⇲
 
Bugs issue

no in-game reporting for bugs

Fix: 1. Keep a log: Manually note down any bugs you encounter and their circumstances to track issues. 2. Check for updates: Ensure you have the... ⇲
 
Settings issue

no manual graphic settings

Fix: 1. Check for updates: Ensure you have the latest version of the game installed, as developers may add features in updates. 2. Adjust device... ⇲
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 what users are saying
Bad experience
54.3%

Good experience
35.4%

Neutral
9.8%

~ from our NLP analysis of 5,794 combined software ratings.

 Private Data Terra Nil collects from your Android
  1. view network connections
  2. full network access