Fix Alamo errors on android

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16 problems reported in the past 24 hours

🔍   Select the category that fits your issue:
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Freezing
App freezes during use

🛠️ Close any other apps running in the background to free up system resources. You can do this by acces... show fix »
 
Account
Unable to check in

🛠️ Check your internet connection. Ensure you have a stable Wi-Fi or mobile data connection. Try switch... show fix »
 
Syncing
Reservations not saved

🛠️ Ensure that you are connected to the internet when making a reservation. If you are offline, the res... show fix »
 
Bugs
Error messages when modifying reservations

🛠️ Double-check the details you are trying to modify. Ensure that all required fields are filled out co... show fix »
 
UI
Inability to view current reservations

🛠️ Log out of the app and log back in to refresh your session. This can help in loading your current re... show fix »
 
Registration
Email address validation issues

🛠️ Ensure that you are entering a valid email format (e.g., name@example.com). Avoid using special char... show fix »
App does not recognize valid email formats

🛠️ Ensure that there are no extra spaces or invalid characters in the email field. Re-enter the email c... show fix »
 
Login
Session timeouts

🛠️ Try to stay active within the app to prevent timeouts. If you are inactive for a while, consider log... show fix »
 
Compatibility
App does not work on certain devices

🛠️ Check the app's compatibility with your device model and Android version on the Google Play Store. I... show fix »
 
Network
Inconsistent performance with slow internet

🛠️ Switch to a Wi-Fi connection if available, as it typically provides a more stable connection than mo... show fix »
 
Camera
Difficulties scanning driver's license

🛠️ Ensure that the driver's license is well-lit and positioned flat against a contrasting background wh... show fix »
 
Permissions
Limited access to past rentals

🛠️ Check if there is a 'Past Rentals' section in the app. If not, try logging into your account on the... show fix »
 
Updates
Forced updates causing issues

🛠️ If an update causes problems, try uninstalling the app and reinstalling the previous version if avai... show fix »
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 Contact Support
Developer:
EAN Services, LLC
Email:
  fieldsupport@ehi.com
Website:
🌐 www.alamo.com
Terms/Privacy:
⚔️ https://privacy.ehi.com/
 Private Data Alamo collects from your Android
  1. read calendar events plus confidential information
  2. add or modify calendar events and send email to guests without owners' knowledge
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. view Wi-Fi connections
  9. view network connections
  10. full network access
  11. run at startup
  12. control vibration
  13. prevent device from sleeping
  14. read Google service configuration
  15. receive data from Internet

 Breakdown of Software Ratings
Positive experience
95.3%

Negative experience
3.4%

Neutral
1.3%

~ from our NLP analysis of 5,121 combined software ratings.