fix problems on Nike Run Club [android]

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—— Run into issues on Nike Run Club? Get help pending when official support gets back to you!

Nike Run Club - Running Coach
Info:
company: Nike, Inc.
: Nike.googleplaysupport@nike.com
: www.nike.com
: Nike World Headquarters One Bowerman Drive Beaverton, OR 97005
Chat with our AI-based Nike Run Club Support
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Audio issue

Music volume does not lower during coach prompts

Fix: Check the app settings for audio controls. Look for an option to adjust the volume of coach prompts relative to music volume and adjust acco... ⇲

Guided runs audio out of sync

Fix: Try restarting the app before starting a guided run to ensure all audio files load correctly. OR Check for updates to the app, as updates... ⇲
 
Bugs issue

Pausing run breaks coach prompt timing

Fix: Try to avoid pausing the run unless necessary. If you must pause, be aware that it may affect the timing of prompts and adjust your expectat... ⇲

Does not track plan runs correctly

Fix: Double-check your training plan settings. Ensure that the plan is set up correctly and that you are following the prescribed runs. OR Man... ⇲

Guided runs skip forward

Fix: Ensure that your device has enough storage space. Low storage can cause performance issues, including skipping in audio playback. OR Try... ⇲

Guided runs not recorded properly

Fix: Check your app settings to ensure that guided runs are enabled for tracking. Sometimes, settings can be inadvertently changed. OR After c... ⇲

Distance tracking is inaccurate

Fix: Ensure that location services are enabled for the app. Go to Settings > Location and make sure Nike Run Club has permission to access your l... ⇲

Nike Run Club fails to save runs

Fix: Check your internet connection before saving runs. A weak connection can prevent the app from saving data properly. OR Manually save your... ⇲

Nike Run Club wipes run data

Fix: Regularly sync your data to the cloud to prevent loss. Check the app settings for cloud sync options. OR Keep a backup of your run data b... ⇲
 
Freezing issue

Nike Run Club freezes after runs

Fix: Force close the app and restart it. Go to Settings > Apps > Nike Run Club > Force Stop, then reopen the app to see if the issue persists.... ⇲
 
Compatibility issue

Nike Run Club does not work on watch

Fix: Ensure that the app is properly installed on your watch and that it is connected to your phone. Check the watch settings to confirm the conn... ⇲

Inconsistent performance across devices

Fix: Ensure that all devices are running the latest version of the app. Check for updates in the Google Play Store. OR Check the device settin... ⇲
 
Crashes issue

Nike Run Club crashes frequently

Fix: Clear the app cache and data. Go to Settings > Apps > Nike Run Club > Storage > Clear Cache and Clear Data. This can help resolve crashing i... ⇲
 
Network issue

Requires internet connection to sign in

Fix: Ensure you have a stable internet connection when signing in. If you are in an area with poor connectivity, try moving to a location with be... ⇲
 
Notifications issue

Notifications clutter notification bar

Fix: Go to the app settings and adjust notification preferences. You can disable non-essential notifications to reduce clutter. OR Use the dev... ⇲
 
Search issue

Cannot search guided runs catalog

Fix: Check for updates to the app, as newer versions may improve search functionality. OR Use filters or categories in the guided runs section... ⇲
 
Downloads issue

Cannot easily access downloaded guided runs

Fix: Create a dedicated folder in the app for downloaded guided runs if the app allows it, making them easier to find. OR Check the app's sett... ⇲
 
Glitches issue

Nike Run Club glitches during workouts

Fix: Close other apps running in the background to free up resources for Nike Run Club, which can help reduce glitches. OR Restart your device... ⇲
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 what users are saying
Good experience
72.8%

Bad experience
21.2%

Neutral
6.0%

~ from our NLP analysis of 1,085,181 combined software ratings.

 Private Data Nike Run Club collects from your Android
  1. find accounts on the device
  2. read your own contact card
  3. read your contacts
  4. approximate location (network-based)
  5. precise location (GPS and network-based)
  6. read phone status and identity
  7. read the contents of your USB storage
  8. modify or delete the contents of your USB storage
  9. take pictures and videos
  10. record audio
  11. view Wi-Fi connections
  12. body sensors (like heart rate monitors)
  13. view network connections
  14. pair with Bluetooth devices
  15. access Bluetooth settings
  16. change network connectivity
  17. full network access
  18. read sync settings
  19. run at startup
  20. use accounts on the device
  21. control vibration
  22. prevent device from sleeping
  23. toggle sync on and off
  24. Google Play license check
  25. download files without notification
  26. read sync statistics
  27. receive data from Internet