fix problems on Veggly [android]

—— Run into issues on Veggly? Get help pending when official support gets back to you!

Veggly – Vegan Dating App

Info:

company: Similar Souls do Brasil

: support@veggly.net

: www.veggly.net

: Av Paulista, 1636, Conj. 4 - Pavimento 15 Bairro Bela Vista São Paulo, SP CEP: 01310-200

Chat with our AI-based Veggly Support

🛠️ Common Veggly Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

keyboard doesn't appear for typing

Fix: Try restarting the app. Close Veggly completely and reopen it to see if the keyboard appears. OR Check your device's keyboard settings. G... ⇲

16% of users had this problem

connection to server issues

Fix: Check your internet connection. Switch between Wi-Fi and mobile data to see if the issue persists. OR Try resetting your network settings... ⇲

16% of users had this problem

Search issue

no search option

Fix: Use the filters available to narrow down your search criteria manually. OR Check for updates, as a search feature may be added in future... ⇲

Syncing issue

profiles appear stale

Fix: Refresh the app by pulling down on the screen to reload profiles. OR Log out and log back into your account to refresh your profile feed. ⇲

likes don't update properly

Fix: Log out of the app and log back in to refresh your likes and notifications. OR Clear the app cache to ensure that the app is displaying t... ⇲

Gameplay issue

no algorithm for matches

Fix: Use the filters available to narrow down your search criteria manually, even if the algorithm is lacking. OR Engage with the app more act... ⇲

Payments issue

overpriced subscription

Fix: Evaluate the features offered in the subscription and consider if they meet your needs. If not, consider using the free version. OR Look... ⇲

deceptive payment scheme

Fix: Review your subscription details in the app to understand the payment structure clearly. OR Keep track of your subscription dates and ter... ⇲

subscription cancellation issues

Fix: Follow the cancellation process outlined in the app settings carefully to ensure proper cancellation. OR Keep a record of your cancellati... ⇲

teleportation feature increases price

Fix: Evaluate if the teleportation feature is necessary for your usage and consider avoiding it if it increases costs. OR Look for alternative... ⇲

Account issue

no way to delete account

Fix: Check the app settings for account management options. Sometimes, account deletion is hidden in privacy settings. OR If no option is avai... ⇲

location verification fails

Fix: Ensure that location services are enabled on your device. Go to Settings > Location and make sure it is turned on. OR Check if Veggly has... ⇲

Settings issue

settings not remembered

Fix: Ensure that you save any changes made in the settings before exiting the app. OR Clear the app cache to see if it resolves the issue of s... ⇲

Bugs issue

Veggly is buggy

Fix: Clear the app cache and data. Go to Settings > Apps > Veggly > Storage > Clear Cache and Clear Data. This can help resolve bugs by resetting... ⇲

Slow issue

lag and delay when tapping buttons

Fix: Restart your device to free up memory and resources. This can help improve app performance. OR Check for other apps running in the backgr... ⇲

button press delays

Fix: Clear the app cache as mentioned earlier to improve responsiveness. OR Check for device updates. Go to Settings > System > System update... ⇲

Customization issue

filters are useless

Fix: Experiment with different combinations of filters to see if you can achieve better results. OR Provide feedback within the app about the... ⇲

inconsistent distance sorting

Fix: Manually adjust your location settings to ensure accurate distance sorting. OR Refresh the app to see if the sorting issue resolves itsel... ⇲

Freezing issue

Veggly freezes

Fix: Force stop the app by going to Settings > Apps > Veggly > Force Stop, then reopen the app. OR Uninstall and reinstall the app to ensure y... ⇲

UI issue

interface is poorly designed

Fix: Familiarize yourself with the app layout and features to navigate more efficiently. OR Use the app's help or tutorial features, if availa... ⇲

no indication of profile activity

Fix: Regularly check your notifications for any updates or interactions with your profile. OR Engage more actively with the app to increase th... ⇲

Security issue

infested with fake profiles

Fix: Be cautious and report any suspicious profiles you encounter within the app. OR Engage with profiles that have verified information or mu... ⇲

spam profiles

Fix: Report spam profiles to help improve the app's user experience. OR Be selective in whom you engage with and focus on profiles that seem g... ⇲

no verification for profiles

Fix: Be cautious when interacting with new profiles and look for signs of authenticity. OR Engage with profiles that have mutual connections o... ⇲

randomly logs out users

Fix: Ensure that your app is updated to the latest version, as updates may fix logout issues. OR Check your device's battery optimization sett... ⇲

Notifications issue

notifications are irrelevant

Fix: Adjust your notification settings within the app to receive more relevant alerts. OR Regularly check the app for updates, as notification... ⇲

Ads issue

too many ads

Fix: Consider using the app during off-peak hours when ads may be less frequent. OR Look for an option to upgrade to an ad-free experience, if... ⇲

Compatibility issue

limited user base

Fix: Expand your search radius in the app settings to connect with more users. OR Engage with social media or community groups related to Vegg... ⇲

Support issue

poor customer support

Fix: Utilize any available FAQs or help sections within the app for self-service support. OR Document any issues you encounter for future refe... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

81.1%

Bad experience

13.6%

Neutral

5.2%

~ from our NLP analysis of 11,779 combined software ratings.

Private Data Veggly collects from your Android

approximate location (network-based)
precise location (GPS and network-based)
read the contents of your USB storage
modify or delete the contents of your USB storage
take pictures and videos
record audio
view network connections
full network access
change your audio settings
run at startup
use accounts on the device
control vibration
prevent device from sleeping
read Google service configuration
receive data from Internet

Cost of Subscriptions

$1.99 - $90.00 per item