fix problems on SkyView [android]

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—— Run into issues on SkyView? Get help pending when official support gets back to you!

SkyView® Lite
Info:
company: Terminal Eleven LLC
: contact@terminaleleven.com
: www.terminaleleven.com
: Terminal Eleven LLC 8100 Wyoming Blvd NE STE M4 PMB 823 Albuquerque, NM 87113
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Compatibility issue

SkyView not compatible with some devices

Fix: Check the app's requirements on the Google Play Store to ensure your device meets the minimum specifications. If your device is not compatib... ⇲

Inconsistent performance across devices

Fix: Check for updates for the SkyView® Lite app on the Google Play Store. Developers often release updates to improve performance and compatibil... ⇲
 
Bugs issue

Compass shows incorrect directions

Fix: Recalibrate the compass by moving your device in a figure-eight motion as described earlier. This should help the compass realign itself and... ⇲

SkyView fails to maintain calibration

Fix: Regularly recalibrate the compass by performing the figure-eight motion, especially after moving to a new location or if the app prompts you... ⇲

ISS tracking inaccuracies

Fix: Ensure that your location settings are accurate and that you have a clear view of the sky. ISS tracking relies heavily on precise location d... ⇲

Frequent need for recalibration

Fix: Make it a habit to recalibrate the compass whenever you open the app or after moving to a new location. This will help maintain accuracy thr... ⇲

SkyView displays wrong horizon line

Fix: Ensure that your location settings are accurate and that you have a clear view of the horizon. The app relies on precise location data to di... ⇲

Inaccurate constellation mapping

Fix: Ensure that your device's location services are set to high accuracy and that the time settings are correct. This will help the app accurate... ⇲
 
Customization issue

Lack of intuitive features

Fix: Explore the app's settings and help section to familiarize yourself with all available features. Sometimes, features may not be immediately... ⇲

Limited font options for readability

Fix: Adjust the display settings on your device to increase font size or change the display settings to improve readability. Go to Settings > Dis... ⇲
 
Settings issue

Requires precise location for basic functions

Fix: Ensure that your device's GPS is enabled and set to high accuracy. Go to Settings > Location and select 'High accuracy' mode to improve loca... ⇲

No calibration utility in settings

Fix: If there is no dedicated calibration utility, use the figure-eight motion method to recalibrate the compass as needed. This is a common meth... ⇲
 
UI issue

Zoom functions can be accidentally triggered

Fix: Be mindful of how you hold your device while using the app. Try using a stable surface to prevent accidental touches that may trigger zoom f... ⇲
 
Updates issue

Paid version offers no additional features

Fix: Review the features of the paid version on the app store to ensure you are aware of what is included. Sometimes, the differences may not be... ⇲
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 what users are saying
Good experience
84.4%

Bad experience
11.3%

Neutral
4.3%

~ from our NLP analysis of 53,879 combined software ratings.

 Private Data SkyView collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. view Wi-Fi connections
  7. view network connections
  8. pair with Bluetooth devices
  9. access Bluetooth settings
  10. connect and disconnect from Wi-Fi
  11. full network access
  12. run at startup
  13. prevent device from sleeping
  14. receive data from Internet