fix problems on YPT [android]

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—— Run into issues on YPT? Get help pending when official support gets back to you!

YPT - Yeolpumta
Info:
company: Pallo Inc
: pallo.ypt@gmail.com
: www.yeolpumta.com
: 서울특별시 강남구 테헤란로53길 16 4층 (06149)
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Network issue

failed to connect to the server

Fix: Ensure your internet connection is stable. Try switching between Wi-Fi and mobile data to see if the issue persists. OR Clear the app's c... ⇲

recurring 'did not connect to the server' issue

Fix: Check your internet connection. Ensure you are connected to Wi-Fi or mobile data and that the connection is stable. OR Try toggling airpl... ⇲
 
Slow issue

studicon lagging

Fix: Close any unnecessary background apps to free up system resources. Go to the recent apps menu and swipe away apps that you are not using.... ⇲
 
Notifications issue

timer notifications delayed

Fix: Check your device's notification settings. Go to 'Settings' > 'Apps' > 'YPT' > 'Notifications' and ensure that notifications are enabled and... ⇲
 
Crashes issue

theme creator tool crashes

Fix: Ensure that your device has enough storage space. Go to 'Settings' > 'Storage' and check available space. If low, delete unnecessary files o... ⇲
 
Syncing issue

YPT not recording previous study time

Fix: Ensure that the app has permission to access your device's storage. Go to 'Settings' > 'Apps' > 'YPT' > 'Permissions' and enable storage acc... ⇲
 
UI issue

YPT switches to light mode in offline mode

Fix: Go to the app settings and look for the 'Theme' or 'Display' options. Ensure that 'Dark Mode' is selected and check if there is an option to... ⇲

to-do list not arranging sequentially

Fix: Check the sorting options in the to-do list settings. Look for options like 'Sort by Date' or 'Sort by Priority' and select the desired arra... ⇲
 
Bugs issue

daily tasks not showing on certain days

Fix: Check the date settings on your device to ensure they are correct. Go to 'Settings' > 'Date & Time' and enable 'Automatic date & time' if it... ⇲
 
Settings issue

YPT block function not working

Fix: Ensure that the block function is properly set up. Go to the settings of the app and check if the block feature is enabled and configured co... ⇲

time zone setting issues

Fix: Go to 'Settings' > 'Date & Time' and ensure that 'Automatic time zone' is enabled. This will allow your device to adjust to the correct time... ⇲

cannot reset starting and end time

Fix: Check if there is a specific option in the app settings for resetting time. Look for 'Reset' or 'Edit' options in the timer settings. OR... ⇲
 
Glitches issue

language change glitch

Fix: Go to the app settings and change the language back to the original setting, then switch to your desired language again to see if it resolve... ⇲
 
Uploads issue

unable to upload proof for missions

Fix: Check your internet connection to ensure it is stable. A weak connection can prevent uploads. OR Try using a different file format or siz... ⇲
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 what users are saying
Good experience
90.5%

Neutral
4.9%

Bad experience
3.7%

~ from our NLP analysis of 30,628 combined software ratings.

 Private Data YPT collects from your Android
  1. read phone status and identity
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. take pictures and videos
  5. record audio
  6. view Wi-Fi connections
  7. view network connections
  8. pair with Bluetooth devices
  9. full network access
  10. change your audio settings
  11. run at startup
  12. draw over other apps
  13. control vibration
  14. prevent device from sleeping
  15. update component usage statistics
  16. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $24.99 per item