Fix Upward errors on android

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Payments
User gets kicked out after payment

🛠️ 1. Ensure your payment method is valid: Check that your credit/debit card or payment method is activ... show fix »
Paid features do not work

🛠️ 1. Verify your subscription status: Go to your account settings in the app and check if your subscri... show fix »
Likes are not visible after payment

🛠️ 1. Refresh the app: Close the app completely and reopen it to see if the likes become visible. 2. Ch... show fix »
Subscription benefits are not received

🛠️ 1. Verify your subscription status: Check your account settings to ensure your subscription is activ... show fix »
High subscription costs

🛠️ 1. Review subscription options: Check if there are different subscription tiers or promotional offer... show fix »
Refund requests are denied

🛠️ 1. Review refund policy: Familiarize yourself with the app's refund policy to understand the criteri... show fix »
 
Support
Customer support is non-existent

🛠️ 1. Use in-app help features: Check if the app has a help or FAQ section that can provide answers to... show fix »
 
UI
Cannot revisit profiles

🛠️ 1. Use the search feature: If you remember the username or details of the profile, use the search fu... show fix »
 
Search
Profiles shown are far away

🛠️ 1. Adjust your location settings: Ensure that your device's location services are enabled and that t... show fix »
 
Security
Fake profiles are prevalent

🛠️ 1. Report suspicious profiles: Use the app's reporting feature to flag fake profiles. This can help... show fix »
 
Bugs
App is buggy and slow

🛠️ 1. Clear app cache: Go to Settings > Apps > Upward > Storage > Clear Cache. This can help improve ap... show fix »
 
Settings
Distance filter does not work

🛠️ 1. Check location settings: Ensure that your device's location services are enabled and that the app... show fix »
App does not keep user preferences

🛠️ 1. Ensure a stable internet connection: A poor connection can prevent preferences from being saved.... show fix »
 
Notifications
Notifications are misleading

🛠️ 1. Check notification settings: Go to the app settings and ensure that notifications are set up corr... show fix »
 
Updates
Profile updates do not save

🛠️ 1. Ensure a stable internet connection: Make sure you have a reliable internet connection when updat... show fix »
 
Loading
App gets stuck on loading screen

🛠️ 1. Restart the app: Close the app completely and reopen it. 2. Clear app cache: Go to Settings > App... show fix »
 
Verification
Verification tool fails

🛠️ 1. Ensure a stable internet connection: Check your internet connection to ensure it is stable. 2. Re... show fix »
 
Messages
Inconsistent messaging delivery

🛠️ 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivit... show fix »
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 Contact Support
Developer:
Affinity Apps, LLC
Email:
  upward_ad_feedback@support.peoplemedia.com
Website:
🌐 upward-app.com
Terms/Privacy:
⚔️ https://www.upward-app.com/privacy-policy
 Private Data Upward collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. record audio
  7. view Wi-Fi connections
  8. view network connections
  9. full network access
  10. prevent device from sleeping
  11. receive data from Internet

 Breakdown of Software Ratings
Positive experience
56.4%

Negative experience
34.8%

Neutral
8.8%

~ from our NLP analysis of 37,782 combined software ratings.
  Cost of Subscriptions
  1. $1.99 - $71.99 per item