fix problems on V720 [android]

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—— Run into issues on V720? Get help pending when official support gets back to you!

V720
Info:
company: 广州钱柜物联科技有限公司
: qianguiwulian@163.com
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UI issue

Vague instructions

Fix: Search online for user guides or video tutorials specific to the V720 app. Many users share their experiences and solutions on forums and vi... ⇲
 
Localization issue

V720 not fully translated

Fix: Use a translation app on another device to translate the text by taking screenshots of the untranslated sections and using the app to transl... ⇲

Only available in Chinese

Fix: Use a translation app to translate the app's interface. Take screenshots and use the translation app to understand the options and settings.... ⇲
 
Network issue

Network timeouts during setup

Fix: Ensure that your Wi-Fi connection is stable and has a strong signal. Try moving closer to the router during setup. Temporarily disable any V... ⇲

Drops Wi-Fi connection

Fix: Ensure that your Wi-Fi signal is strong and stable. Try moving the camera closer to the router or using a Wi-Fi extender to improve signal s... ⇲

Requires Wi-Fi password for setup

Fix: Ensure you have the correct Wi-Fi password before starting the setup process. If you don't know the password, check your router or contact t... ⇲

Connection fails frequently

Fix: Ensure that your Wi-Fi signal is strong and stable. Try moving the camera closer to the router or using a Wi-Fi extender to improve signal s... ⇲
 
Account issue

No password reset option

Fix: Check if there is an option to contact support within the app for password issues. If not, try using any available "Forgot Password" link on... ⇲
 
Compatibility issue

Video not supported

Fix: Ensure that your device supports the video format used by the app. Try using a different media player app that supports a wider range of vid... ⇲
 
Notifications issue

Frequent notifications without context

Fix: Go to the app's notification settings and adjust the types of notifications you receive. Disable any unnecessary notifications to reduce clu... ⇲
 
Camera issue

Cannot switch between multiple cameras

Fix: Check if the app has a feature to add or manage multiple cameras. If so, ensure that all cameras are properly added and configured in the ap... ⇲

Camera overheats

Fix: Ensure that the camera is placed in a well-ventilated area and not exposed to direct sunlight or heat sources. Turn off the camera when not... ⇲

Cannot view multiple cameras simultaneously

Fix: Check if the app has a feature to view multiple camera feeds at once. If not, consider using a third-party app that supports multi-camera vi... ⇲
 
Crashes issue

V720 stops working after some time

Fix: Check for any app updates that might fix stability issues. Clear the app cache and data to remove any corrupted files that might be causing... ⇲
 
Privacy issue

Forced location sharing

Fix: Check the app's permissions in your device settings. Go to Settings > Apps > V720 > Permissions and disable location access if it's not nece... ⇲
 
Video issue

Poor video quality

Fix: Ensure that the camera lens is clean and free from obstructions. Adjust the camera's resolution settings in the app to a higher quality if a... ⇲
 
Audio issue

Playback sound issues

Fix: Check the app's sound settings to ensure that the volume is turned up and not muted. Test the sound on another device to rule out hardware i... ⇲
 
Slow issue

V720 is slow

Fix: Clear the app cache and data to improve performance. Go to Settings > Apps > V720 > Storage > Clear Cache and Clear Data. OR Ensure that... ⇲
 
Security issue

Potential security risks

Fix: Ensure that your Wi-Fi network is secure by using a strong password and enabling WPA3 encryption if available. Regularly update the camera's... ⇲

Malware concerns

Fix: Ensure that the app is downloaded from a reputable source, such as the Google Play Store. Use a reliable antivirus app to scan your device f... ⇲
 
Bugs issue

Low-quality app and camera

Fix: Optimize the app's settings for better performance, such as reducing the resolution or frame rate to improve stability. Regularly check for... ⇲
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 what users are saying
Bad experience
49.0%

Good experience
44.9%

Neutral
5.9%

~ from our NLP analysis of 5,531 combined software ratings.

 Private Data V720 collects from your Android
  1. retrieve running apps
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read phone status and identity
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. record audio
  9. view Wi-Fi connections
  10. view network connections
  11. pair with Bluetooth devices
  12. access Bluetooth settings
  13. change network connectivity
  14. connect and disconnect from Wi-Fi
  15. control flashlight
  16. full network access
  17. change your audio settings
  18. run at startup
  19. control vibration
  20. prevent device from sleeping
  21. modify system settings
  22. receive data from Internet