Fix My Ooredoo Tunisie errors on android

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22 problems reported in the past 24 hours

🔍   Select the category that fits your issue:
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Payments
credit card transactions declined

🛠️ Ensure that your credit card details are entered correctly in the app. Double-check the card number,... show fix »
transaction failures despite bank clearance

🛠️ Double-check the transaction details before submitting. Ensure that all information is correct and t... show fix »
 
Account
balance and phone number not displayed

🛠️ Try logging out of the app and then logging back in. This can refresh your account information and m... show fix »
difficulties accessing account

🛠️ Ensure that you are using the correct login credentials. If you have forgotten your password, use th... show fix »
 
Bugs
lots of bugs and errors

🛠️ Keep the app updated to the latest version. Go to the Google Play Store, search for My Ooredoo Tunis... show fix »
 
Ads
intrusive ads interrupting user experience

🛠️ Check if the app has a premium version or an option to remove ads. Sometimes, upgrading can enhance... show fix »
excessive ads and spam

🛠️ Review your app settings to see if there are options to limit notifications or promotional messages.... show fix »
 
Loading
app gets stuck on loading screen

🛠️ Force stop the app and restart it. Go to Settings > Apps > My Ooredoo Tunisie > Force Stop, then reo... show fix »
long splash screen

🛠️ Ensure your device has enough storage space. Go to Settings > Storage and check if you have sufficie... show fix »
 
UI
navigation not smooth

🛠️ Check for any available updates for the app and your device's operating system. Keeping both updated... show fix »
non-intuitive interface

🛠️ Familiarize yourself with the app's layout by exploring all its features. Sometimes, spending a litt... show fix »
 
Login
login issues with invalid number

🛠️ Verify that you are entering the correct phone number associated with your account. Ensure that you... show fix »
 
Network
slow internet service

🛠️ Check your internet connection. Try switching between Wi-Fi and mobile data to see if the issue pers... show fix »
 
Slow
laggy performance

🛠️ Close other apps running in the background to free up system resources. This can help improve the pe... show fix »
 
Freezing
freezes at launch

🛠️ Clear the app's cache and data. Go to Settings > Apps > My Ooredoo Tunisie > Storage > Clear Cache a... show fix »
 
Notifications
annoying ad notifications

🛠️ Adjust notification settings for the app. Go to Settings > Apps > My Ooredoo Tunisie > Notifications... show fix »
 
Permissions
too many unnecessary permissions

🛠️ Review and adjust app permissions. Go to Settings > Apps > My Ooredoo Tunisie > Permissions and disa... show fix »
 
Registration
verification email not sent

🛠️ Check your spam or junk email folder to ensure the verification email did not end up there. If you f... show fix »
 
Updates
app not functional after updates

🛠️ Clear the app's cache and data after an update. Go to Settings > Apps > My Ooredoo Tunisie > Storage... show fix »
 
Support
bad offers and unreliable service

🛠️ Regularly check for updates or changes in offers within the app. Sometimes, offers may change freque... show fix »
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 Contact Support
Developer:
Ooredoo TN
Email:
  MKGDigitalIT@ooredoo.tn
Website:
🌐 www.ooredoo.tn
Terms/Privacy:
⚔️ https://www.ooredoo.tn/Personal/en/content/694-privacy-policy
 Private Data My Ooredoo Tunisie collects from your Android
  1. add or modify calendar events and send email to guests without owners' knowledge
  2. read your contacts
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. receive text messages (SMS)
  6. reroute outgoing calls
  7. read phone status and identity
  8. read the contents of your USB storage
  9. modify or delete the contents of your USB storage
  10. take pictures and videos
  11. view Wi-Fi connections
  12. view network connections
  13. connect and disconnect from Wi-Fi
  14. control flashlight
  15. full network access
  16. run at startup
  17. control vibration
  18. prevent device from sleeping
  19. receive data from Internet

 Breakdown of Software Ratings
Positive experience
58.9%

Negative experience
37.5%

Neutral
3.6%

~ from our NLP analysis of 54,199 combined software ratings.