fix problems on My Ooredoo Tunisie [android]

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—— Run into issues on My Ooredoo Tunisie? Get help pending when official support gets back to you!

My Ooredoo Tunisie
Info:
company: Ooredoo TN
: MKGDigitalIT@ooredoo.tn
: www.ooredoo.tn
Chat with our AI-based My Ooredoo Tunisie Support
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Payments issue

credit card transactions declined

Fix: Ensure that your credit card details are entered correctly in the app. Double-check the card number, expiration date, and CVV code. Also, ve... ⇲

transaction failures despite bank clearance

Fix: Double-check the transaction details before submitting. Ensure that all information is correct and that you are using a supported payment me... ⇲
 
Account issue

balance and phone number not displayed

Fix: Try logging out of the app and then logging back in. This can refresh your account information and may resolve display issues. OR If the... ⇲

difficulties accessing account

Fix: Ensure that you are using the correct login credentials. If you have forgotten your password, use the password recovery option in the app.... ⇲
 
Bugs issue

lots of bugs and errors

Fix: Keep the app updated to the latest version. Go to the Google Play Store, search for My Ooredoo Tunisie, and check for updates. Developers of... ⇲
 
Ads issue

intrusive ads interrupting user experience

Fix: Check if the app has a premium version or an option to remove ads. Sometimes, upgrading can enhance your experience by eliminating intrusive... ⇲

excessive ads and spam

Fix: Review your app settings to see if there are options to limit notifications or promotional messages. Disable any unnecessary notifications.... ⇲
 
Loading issue

My Ooredoo Tunisie gets stuck on loading screen

Fix: Force stop the app and restart it. Go to Settings > Apps > My Ooredoo Tunisie > Force Stop, then reopen the app to see if it loads properly.... ⇲

long splash screen

Fix: Ensure your device has enough storage space. Go to Settings > Storage and check if you have sufficient free space. If not, delete unnecessar... ⇲
 
UI issue

navigation not smooth

Fix: Check for any available updates for the app and your device's operating system. Keeping both updated can improve performance and navigation... ⇲

non-intuitive interface

Fix: Familiarize yourself with the app's layout by exploring all its features. Sometimes, spending a little time navigating can help you understa... ⇲
 
Login issue

login issues with invalid number

Fix: Verify that you are entering the correct phone number associated with your account. Ensure that you include the correct country code if requ... ⇲
 
Network issue

slow internet service

Fix: Check your internet connection. Try switching between Wi-Fi and mobile data to see if the issue persists. If using Wi-Fi, restart your route... ⇲
 
Slow issue

laggy performance

Fix: Close other apps running in the background to free up system resources. This can help improve the performance of My Ooredoo Tunisie. OR U... ⇲
 
Freezing issue

freezes at launch

Fix: Clear the app's cache and data. Go to Settings > Apps > My Ooredoo Tunisie > Storage > Clear Cache and then Clear Data. This can help resolv... ⇲
 
Notifications issue

annoying ad notifications

Fix: Adjust notification settings for the app. Go to Settings > Apps > My Ooredoo Tunisie > Notifications and disable notifications for ads or pr... ⇲
 
Permissions issue

too many unnecessary permissions

Fix: Review and adjust app permissions. Go to Settings > Apps > My Ooredoo Tunisie > Permissions and disable any permissions that are not essenti... ⇲
 
Registration issue

verification email not sent

Fix: Check your spam or junk email folder to ensure the verification email did not end up there. If you find it, mark it as not spam to receive f... ⇲
 
Updates issue

My Ooredoo Tunisie not functional after updates

Fix: Clear the app's cache and data after an update. Go to Settings > Apps > My Ooredoo Tunisie > Storage > Clear Cache and then Clear Data. This... ⇲
 
Support issue

bad offers and unreliable service

Fix: Regularly check for updates or changes in offers within the app. Sometimes, offers may change frequently, and staying updated can help you f... ⇲
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 what users are saying
Good experience
58.9%

Bad experience
37.5%

Neutral
3.6%

~ from our NLP analysis of 54,199 combined software ratings.

 Private Data My Ooredoo Tunisie collects from your Android
  1. add or modify calendar events and send email to guests without owners' knowledge
  2. read your contacts
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. receive text messages (SMS)
  6. reroute outgoing calls
  7. read phone status and identity
  8. read the contents of your USB storage
  9. modify or delete the contents of your USB storage
  10. take pictures and videos
  11. view Wi-Fi connections
  12. view network connections
  13. connect and disconnect from Wi-Fi
  14. control flashlight
  15. full network access
  16. run at startup
  17. control vibration
  18. prevent device from sleeping
  19. receive data from Internet