Fix Weverse errors on android

  경기도 성남시 분당구 분당내곡로 131 판교테크원 타워1, 6층
I have a problem with Weverse
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Crashes
Frequent crashes

🛠️ Clear the app cache by going to Settings > Apps > Weverse > Storage > Clear Cache. This can help res... show fix »
App restarts unexpectedly

🛠️ Ensure your device has enough storage space and memory available. Delete unnecessary files or apps i... show fix »
 
Network
Connection issues

🛠️ Switch between Wi-Fi and mobile data to see if the connection improves. Sometimes, network issues ca... show fix »
Bluetooth connectivity issues

🛠️ Ensure Bluetooth is enabled on your device and that it is paired correctly with any external devices... show fix »
Network error messages

🛠️ Restart the app and try again. Sometimes, a simple restart can resolve temporary network issues. O... show fix »
 
Slow
Slow loading times

🛠️ Close any background apps that may be using bandwidth. This can free up resources for Weverse to loa... show fix »
High demand causing app to lag

🛠️ Try using the app during off-peak hours when fewer users are online, which may improve performance.... show fix »
 
Downloads
Inability to download purchased media

🛠️ Check your device's storage space. If it's low, free up space by deleting unnecessary files or apps... show fix »
 
Video
No subtitles for live videos

🛠️ Check if the live video has an option for subtitles in the settings menu during playback. If not ava... show fix »
Content not playing in sequence

🛠️ Manually select the next video or content piece you want to watch from the playlist or library. OR... show fix »
Blurred video quality

🛠️ Check your internet connection speed. A slow connection can affect video quality. Try switching to a... show fix »
 
UI
Poor user interface

🛠️ Familiarize yourself with the app layout by exploring each section. This can help you navigate more... show fix »
Difficult navigation

🛠️ Use the search function to quickly find specific content or users instead of scrolling through menus... show fix »
Lack of organization in content

🛠️ Utilize the app's filtering options to sort content by type or date, making it easier to find what y... show fix »
Media section organization confusion

🛠️ Explore the media section thoroughly to familiarize yourself with its layout and available categorie... show fix »
Inability to access certain sections

🛠️ Check for any app updates that may resolve access issues and install them. OR Clear the app cache... show fix »
 
Notifications
Notifications not working

🛠️ Check your device's notification settings to ensure that notifications for Weverse are enabled. Go t... show fix »
 
Login
Inconsistent login issues

🛠️ Clear the app cache and data by going to Settings > Apps > Weverse > Storage > Clear Cache and Clear... show fix »
Frequent logging out

🛠️ Ensure your app is updated to the latest version, as updates often fix bugs related to login issues.... show fix »
 
Messages
No direct messaging or replies

🛠️ Use the comment section to engage with other users instead of direct messaging. This can foster comm... show fix »
Inability to see comments in live streams

🛠️ Refresh the live stream by pulling down on the screen to reload the content. This can help display c... show fix »
Limited communication between users

🛠️ Engage actively in comments and discussions to foster communication with other users. OR Join com... show fix »
 
Security
Malicious comments not filtered

🛠️ Report any malicious comments directly through the app to help improve community standards. Look for... show fix »
 
Settings
Auto-play feature missing

🛠️ Manually play videos when you want to watch them. Create a playlist of your favorite content for eas... show fix »
 
Customization
No dark mode option

🛠️ Use a third-party app or system-wide dark mode feature if your device supports it, which can help re... show fix »
No option to save liked comments

🛠️ Take screenshots of comments you like for personal reference until a saving feature is implemented.... show fix »
 
Privacy
Shadow banning issues

🛠️ Review your account activity to ensure compliance with community guidelines, as violations can lead... show fix »
 
Support
Support team unresponsive

🛠️ Check the app's FAQ or help section for common issues and solutions that may address your concerns w... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
WEVERSE COMPANY Inc.
Email:
  support@weverse.io
Website:
🌐 www.weverse.io
Terms/Privacy:
⚔️ https://weverse.io/policies/privacy
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 Private Data weverse collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read phone status and identity
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. take pictures and videos
  7. record audio
  8. view Wi-Fi connections
  9. view network connections
  10. pair with Bluetooth devices
  11. access Bluetooth settings
  12. change network connectivity
  13. full network access
  14. change your audio settings
  15. draw over other apps
  16. control vibration
  17. prevent device from sleeping
  18. read Google service configuration
  19. receive data from Internet

 Breakdown of Software Ratings
Positive experience
88.3%

Negative experience
9.1%

Neutral
2.6%

~ from our NLP analysis of 857,766 combined software ratings.
  Cost of Subscriptions
  1. $0.99 - $200.00 per item