fix problems on My Escape [android]

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—— Run into issues on My Escape? Get help pending when official support gets back to you!

My Escape: My Secret Crush
Info:
company: Crazy Maple Studio Dev
: support@crazymaplestudio.com
: www.crazymaplestudios.com
: 1277 Borregas Ave, Suite A, Sunnyvale, CA , 94089
Chat with our AI-based My Escape Support
   Hello! How can I assist you?  

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Gameplay issue

Limited ways to earn diamonds

Fix: Participate in daily challenges or events that may offer diamonds as rewards. Check the game regularly for any special events that provide o... ⇲

Repetitive dialogue

Fix: Engage with the game’s community to discuss storylines and share experiences. This can help you find new perspectives on the dialogue and en... ⇲

Forced choices during conversations

Fix: Accept that some choices are part of the game design and focus on enjoying the story. Try to view these choices as opportunities to explore... ⇲

Inability to restart dates

Fix: Check if there are any options within the game settings that allow you to reset or replay specific dates or chapters. Some games have this f... ⇲
 
Loading issue

Long loading times for stories

Fix: Ensure that your device has sufficient storage space and close any background applications that may be consuming resources. This can help im... ⇲
 
UI issue

Inconsistent character appearances

Fix: Check for any updates to the game that may address character appearance issues. Developers often release patches to fix inconsistencies in c... ⇲

No back button for missed dialogue

Fix: Take screenshots of important dialogue or use a note-taking app to jot down key points during conversations. This can help you keep track of... ⇲
 
Ads issue

Ads required to progress

Fix: Look for any options within the game settings to reduce the frequency of ads or to purchase an ad-free version if available. This can enhanc... ⇲
 
Crashes issue

Game crashes frequently

Fix: Ensure your device's operating system is up to date, as compatibility issues can cause crashes. Check for updates in Settings > System > Sof... ⇲
 
Payments issue

High gem costs for choices

Fix: Prioritize choices that are essential to your gameplay and save gems for those. Avoid spending gems on non-essential choices to manage your... ⇲

Short stories for high gem cost

Fix: Focus on enjoying the stories that are available and consider them as part of the overall experience rather than just the gem cost. Sometime... ⇲
 
Customization issue

Limited character customization options

Fix: Explore all available customization options in the game settings to ensure you are utilizing everything offered. Sometimes, features may be... ⇲
 
Support issue

No feedback for reported issues

Fix: Keep a record of the issues you encounter and any steps you take to resolve them. This can help you track patterns and may assist in future... ⇲

Unresponsive customer support

Fix: Document any issues you encounter and keep a record of your attempts to contact support. This can help you track your issues and may assist... ⇲
 
Storage issue

My Escape fails to open due to insufficient space

Fix: Free up space on your device by deleting unused apps, photos, or files. Go to Settings > Storage to manage your storage effectively. OR C... ⇲
 
Updates issue

Lack of fresh content

Fix: Stay engaged with the game’s community to find out about upcoming updates or new content releases. Developers often announce new features th... ⇲

Delayed chapter unlocks

Fix: Check if there are any requirements or conditions that need to be met to unlock chapters. Sometimes, completing certain tasks or levels is n... ⇲
 
Screen issue

White screen during character selection

Fix: Try restarting the app or your device to see if it resolves the white screen issue. This can often clear temporary glitches. OR Ensure th... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
67.9%

Bad experience
23.9%

Neutral
8.0%

~ from our NLP analysis of 4,987 combined software ratings.

 Private Data My Escape collects from your Android
  1. read phone status and identity
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. take pictures and videos
  5. view Wi-Fi connections
  6. view network connections
  7. change network connectivity
  8. connect and disconnect from Wi-Fi
  9. full network access
  10. control vibration
  11. prevent device from sleeping
  12. read Google service configuration
  13. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $99.99 per item