fix problems on ChatGPT [android]

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—— Run into issues on ChatGPT? Get help pending when official support gets back to you!

ChatGPT
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company: OpenAI
: support@openai.com
: help.openai.com
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Messages issue

Error messages when accessing chat history

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if the issue... ⇲

Regenerations count against message limit

Fix: 1. Plan Your Inputs: Be strategic about when to use the regeneration feature. Try to formulate your questions or requests clearly to minimiz... ⇲

Long inputs require splitting into separate chats

Fix: 1. Break Down Inputs: When you have a long input, break it down into smaller, manageable parts and send them one at a time. This can help av... ⇲
 
Network issue

Invalid request errors

Fix: 1. Check Input Format: Ensure that your input is formatted correctly and does not contain any unsupported characters or commands. 2. Restar... ⇲
 
Uploads issue

Limited image upload capacity

Fix: 1. Resize Images: Use an image editing app to reduce the size of your images before uploading. Aim for a resolution that is acceptable for y... ⇲
 
Search issue

Search function fails to locate chats

Fix: 1. Use Specific Keywords: When searching, use specific keywords or phrases that you remember from the chat to improve search accuracy. 2. U... ⇲
 
Gameplay issue

Inconsistent character generation

Fix: 1. Provide Clear Context: When generating characters, provide detailed descriptions and context to help the app understand your request bett... ⇲
 
Privacy issue

Censorship on content

Fix: 1. Rephrase Your Input: If you encounter censorship, try rephrasing your question or request to avoid triggering content filters. 2. Use Al... ⇲
 
UI issue

Double responses feature is redundant

Fix: 1. Adjust Input: If you notice double responses, try to simplify your input or ask more direct questions to reduce the likelihood of receivi... ⇲

Scrolling triggers navigation menu

Fix: 1. Adjust Scrolling Technique: Try to scroll more slowly or use a different finger to avoid triggering the navigation menu. 2. Check for Up... ⇲

Copy/paste functionality issues

Fix: 1. Use Long Press: Ensure you are using the long press method to copy and paste text. Tap and hold on the text to select it, then choose 'Co... ⇲
 
Settings issue

Memory feature lacks flexibility

Fix: 1. Use Clear Commands: When using the memory feature, be explicit about what you want the app to remember or forget. 2. Regularly Review Me... ⇲
 
Support issue

Difficulty in finding feedback submission

Fix: 1. Explore App Menus: Navigate through the app's settings or help section to locate the feedback submission option. It may be under 'Help' o... ⇲
 
Audio issue

Voice options are limited

Fix: 1. Explore Settings: Check the app's settings to see if there are any options to enable additional voice features or settings. 2. Use Third... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.7%

Bad experience
2.6%

Neutral
1.7%

~ from our NLP analysis of 3,446,147 combined software ratings.

 Private Data ChatGPT collects from your Android
  1. read calendar events plus confidential information
  2. read your contacts
  3. approximate location (network-based)
  4. take pictures and videos
  5. record audio
  6. view Wi-Fi connections
  7. view network connections
  8. pair with Bluetooth devices
  9. full network access
  10. change your audio settings
  11. run at startup
  12. control vibration
  13. prevent device from sleeping
  14. set an alarm
  15. Google Play license check

  Cost of Subscriptions
  1. $19.99 - $22.00 per item