fix problems on Streamlabs [android]

​

—— Run into issues on Streamlabs? Get help pending when official support gets back to you!

Streamlabs: Live Streaming
Info:
company: Stream labs
: support@streamlabs.com
: streamlabs.com
: 3930 N First St, San Jose, CA 95134 USA
Chat with our AI-based Streamlabs Support
   Hello! How can I assist you?  

characters left:
 
Network issue

Inconsistent streaming performance

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or mobile data connection. Use a speed test app to verify your upload spee... ⇲

Stream quality drops unexpectedly

Fix: 1. Check internet speed: Use a speed test app to ensure your internet connection is stable and meets the requirements for streaming. 2. Lowe... ⇲
 
Screen issue

Black screen when screen recording

Fix: 1. Check permissions: Ensure Streamlabs has permission to access your screen. Go to Settings > Apps > Streamlabs > Permissions and enable sc... ⇲

Dead zone in the middle of the screen

Fix: 1. Adjust layout settings: Check the layout settings in Streamlabs to see if you can reposition elements to avoid the dead zone. 2. Restart... ⇲
 
Customization issue

Limited mobile customization options

Fix: 1. Explore available themes: Check the settings for any themes or layouts that can be applied to enhance customization. 2. Use overlays: Con... ⇲

Can't edit or add widgets

Fix: 1. Check for updates: Ensure you are using the latest version of Streamlabs, as updates may fix widget issues. 2. Restart the app: Sometimes... ⇲
 
Ads issue

Watermarks on streams

Fix: 1. Upgrade to premium: If you want to remove watermarks, consider subscribing to the premium version of Streamlabs. 2. Use alternative softw... ⇲
 
Payments issue

Basic features behind paywall

Fix: 1. Utilize free features: Focus on the features that are available for free and maximize their use. 2. Look for promotions: Occasionally, St... ⇲
 
UI issue

Unresponsive interface

Fix: 1. Restart the app: Close and reopen Streamlabs to refresh the interface. 2. Clear app cache: Go to Settings > Apps > Streamlabs > Storage >... ⇲

Requires multiple touches to navigate

Fix: 1. Familiarize with shortcuts: Learn the app's shortcuts or gestures to navigate more efficiently. 2. Clear app cache: Go to Settings > Apps... ⇲

No way to switch scenes easily

Fix: 1. Set up hotkeys: If available, configure hotkeys in the settings for quick scene switching. 2. Use a secondary device: Consider using anot... ⇲
 
Camera issue

Issues with camera orientation

Fix: 1. Check camera settings: Go to Streamlabs settings and ensure the camera orientation is set correctly. 2. Restart the app: Close and reopen... ⇲
 
Loading issue

Endless loading when going live

Fix: 1. Check internet connection: Ensure you have a stable internet connection. A weak connection can cause loading issues. 2. Restart the app:... ⇲
 
Messages issue

Can't type in chat during stream

Fix: 1. Use a secondary device: If possible, use another device (like a phone or tablet) to monitor and type in chat while streaming. 2. Check pe... ⇲
 
Storage issue

Storage clearing needed to function

Fix: 1. Clear app cache: Go to Settings > Apps > Streamlabs > Storage > Clear Cache to free up space. 2. Delete unused apps and files: Remove any... ⇲
 
Support issue

Poor customer service

Fix: 1. Utilize community forums: Engage with other users in community forums for tips and solutions. 2. Check FAQs: Look for answers in the freq... ⇲
 
Compatibility issue

Incompatibility with Chromebook

Fix: 1. Use the web version: If available, try using the web version of Streamlabs on your Chromebook. 2. Check for updates: Ensure your Chromebo... ⇲
 
Settings issue

Difficulty finding settings

Fix: 1. Use the search function: If available, use the search feature within the app to locate specific settings. 2. Familiarize with the layout:... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
61.5%

Bad experience
34.2%

Neutral
4.3%

~ from our NLP analysis of 112,023 combined software ratings.

 Private Data Streamlabs collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. take pictures and videos
  4. record audio
  5. view network connections
  6. pair with Bluetooth devices
  7. send sticky broadcast
  8. full network access
  9. change your audio settings
  10. run at startup
  11. draw over other apps
  12. control vibration
  13. prevent device from sleeping
  14. Google Play license check
  15. read Google service configuration
  16. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $149.99 per item