fix problems on BPme [android]

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—— Run into issues on BPme? Get help pending when official support gets back to you!

BPme: BP & Amoco Gas Rewards
Info:
company: BP Products North America Inc Old
: bpconsumer@bp.com
: www.bp.com
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Settings issue

Location detection is inaccurate

Fix: 1. Enable location services: Go to your device's Settings > Location and ensure that location services are turned on. Also, check that BPme... ⇲
 
Payments issue

Payment transactions often fail

Fix: 1. Check payment method: Ensure that your payment method is valid and has sufficient funds. Go to the payment settings in the app to verify... ⇲

Difficulties in adding or deleting payment methods

Fix: 1. Ensure app permissions: Check that BPme has the necessary permissions to access your device's storage and contacts, which may be required... ⇲

Excessive steps required to complete transactions

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand the transaction process better. 2. Use saved payment... ⇲
 
Loading issue

BPme takes too long to load

Fix: 1. Clear app cache: Go to Settings > Apps > BPme > Storage > Clear Cache to remove temporary files that may be slowing down the app. 2. Clo... ⇲
 
Account issue

User account lockout issues

Fix: 1. Reset your password: If you are locked out, use the password reset option in the app to regain access. 2. Wait and try again: Sometimes,... ⇲

Inability to access transaction history

Fix: 1. Check app permissions: Ensure that BPme has the necessary permissions to access your account data. 2. Log out and log back in: This can... ⇲
 
Bugs issue

Inconsistent rewards tracking

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may fix bugs related to rewards tracking. 2. Log out and lo... ⇲
 
Support issue

Poor customer support response

Fix: 1. Use in-app support: Check if BPme has an in-app support feature or FAQ section that may provide answers to common issues. 2. Document yo... ⇲
 
Privacy issue

Privacy concerns with tracking cookies

Fix: 1. Adjust privacy settings: Go to the app settings and look for privacy options to limit tracking and data collection. 2. Use device settin... ⇲
 
Freezing issue

BPme freezes during use

Fix: 1. Clear app cache: Go to Settings > Apps > BPme > Storage > Clear Cache to remove temporary files that may cause freezing. 2. Restart the... ⇲
 
UI issue

Unclear error messages

Fix: 1. Take note of error messages: Write down any error messages you encounter and search online for potential solutions or explanations. 2. R... ⇲

Unresponsive app interface

Fix: 1. Restart the app: Close the app completely and reopen it to see if the interface becomes responsive. 2. Clear app cache: Go to Settings >... ⇲
 
Login issue

Frequent logout issues

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can cause frequent logouts. 2. Clear... ⇲
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 what users are saying
Good experience
81.2%

Bad experience
15.1%

Neutral
3.7%

~ from our NLP analysis of 35,339 combined software ratings.

 Private Data BPme collects from your Android
  1. find accounts on the device
  2. add or remove accounts
  3. read your contacts
  4. approximate location (network-based)
  5. precise location (GPS and network-based)
  6. read phone status and identity
  7. read the contents of your USB storage
  8. modify or delete the contents of your USB storage
  9. take pictures and videos
  10. view Wi-Fi connections
  11. view network connections
  12. create accounts and set passwords
  13. full network access
  14. run at startup
  15. enable app debugging
  16. use accounts on the device
  17. control vibration
  18. prevent device from sleeping
  19. receive data from Internet