fix problems on Apple Music [android]

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—— Run into issues on Apple Music? Get help pending when official support gets back to you!

Apple Music
Info:
company: Apple
: support@apple.com
: www.apple.com
: One Apple Park Way Cupertino, CA 95014
Chat with our AI-based Apple Music Support
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Glitches issue

Glitchy performance

Fix: Ensure that your device's software is up to date. Go to Settings > System > Software Update and check for updates. Keeping your device updat... ⇲

Glitch causing songs to pitch and speed up

Fix: Check your playback settings for any speed or pitch adjustments and reset them to default. OR Try playing the song in a different audio f... ⇲
 
Bugs issue

Random mode switching

Fix: Check your playback settings. Make sure that 'Shuffle' and 'Repeat' modes are set according to your preference. You can find these options o... ⇲

Broken Windows app

Fix: If you have access to a Windows device, try reinstalling the app from the Microsoft Store. This can resolve many issues with the app. OR... ⇲

Inaccurate lyrics

Fix: Try refreshing the lyrics by closing and reopening the song. This can sometimes correct the display. OR Look for alternative lyric apps t... ⇲
 
Syncing issue

Loses track of songs when app is closed

Fix: Make sure to download songs for offline listening. Tap the download icon next to the song or album to ensure they are saved on your device.... ⇲

Tracks misplaced in library

Fix: Manually organize your library by creating playlists or folders to keep your music sorted. OR Use the 'Sort' feature in your library to a... ⇲

Playlist syncing issues between devices

Fix: Ensure that you are signed in with the same Apple ID on all devices. This is crucial for syncing playlists. OR Manually refresh the app o... ⇲
 
Login issue

Signs out randomly

Fix: Check your internet connection. A weak or unstable connection can cause the app to sign you out. Ensure you have a stable Wi-Fi or mobile da... ⇲

Frequent sign-in issues

Fix: Ensure that your Apple ID and password are saved correctly in your device settings. Go to Settings > Accounts to check. OR Clear the app... ⇲
 
Loading issue

Inconsistent loading of cloud content on Android Auto

Fix: Ensure that your Android Auto app is updated. Go to the Google Play Store, search for Android Auto, and update if necessary. OR Disconnec... ⇲
 
Network issue

Streaming issues

Fix: Check your internet speed. Use a speed test app to ensure you have a sufficient connection for streaming music. OR Switch between Wi-Fi a... ⇲

Downloaded music requires internet access

Fix: Ensure that the songs are fully downloaded. Check for a download icon next to the songs to confirm they are stored locally. OR Check your... ⇲
 
Audio issue

Delayed voice commands

Fix: Ensure that your device's microphone is working properly. Test it with other voice command apps to confirm functionality. OR Reduce backg... ⇲

Tempo changes during playback

Fix: Check if any playback settings are enabled that might affect tempo, such as 'Sound Enhancer' or 'Equalizer'. Disable them if necessary. OR... ⇲

Awkward song fading transitions

Fix: Adjust the crossfade settings in the app. Go to Settings > Playback and look for crossfade options to customize the transition effect. OR... ⇲
 
Settings issue

Automatic album repeat feature

Fix: Disable the repeat feature. On the Now Playing screen, tap the repeat icon until it shows 'Off'. OR Create a new playlist without the rep... ⇲
 
Compatibility issue

No cross-platform ability

Fix: Use a third-party app that supports cross-platform syncing, such as Spotify, if this feature is essential for you. OR Manually create pla... ⇲
 
UI issue

Non-standard navigation

Fix: Familiarize yourself with the app's layout by exploring the menus and options. This can help you navigate more efficiently. OR Look for o... ⇲

Apple Music deleted from home screen

Fix: Re-add the app to your home screen by finding it in your app drawer, long-pressing it, and selecting 'Add to Home'. OR Check if the app i... ⇲

Tedious navigation for radio stations

Fix: Create a shortcut for your favorite radio stations on your home screen for quicker access. OR Use the search function to quickly find spe... ⇲
 
Permissions issue

Old radio shows blacklisted

Fix: Search for the specific radio show or episode in the app's search bar to see if it is still available. OR Check if the show is available... ⇲
 
Slow issue

Slow load times

Fix: Clear the app cache as mentioned earlier to improve load times. OR Limit the number of downloaded songs or playlists to reduce the load o... ⇲
 
Customization issue

Limited song/playlist management options

Fix: Use the 'Add to Playlist' feature to create custom playlists that suit your needs. OR Explore third-party music management apps that can... ⇲
 
Updates issue

Limited features compared to competitors

Fix: Explore the app's settings to see if there are any hidden features or options that you may not be aware of. OR Consider using a combinati... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
78.4%

Bad experience
17.5%

Neutral
4.1%

~ from our NLP analysis of 612,183 combined software ratings.

 Private Data Apple Music collects from your Android
  1. read your contacts
  2. read phone status and identity
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. view Wi-Fi connections
  7. view network connections
  8. pair with Bluetooth devices
  9. change network connectivity
  10. connect and disconnect from Wi-Fi
  11. full network access
  12. change your audio settings
  13. run at startup
  14. prevent device from sleeping
  15. download files without notification
  16. receive data from Internet

  Cost of Subscriptions
  1. $5.99 - $199.99 per item