fix problems on MagiScan [android]

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—— Run into issues on MagiScan? Get help pending when official support gets back to you!

MagiScan - AI 3D Scanner app
Info:
company: Magiscan Inc.
: argeneration.com@gmail.com
: magiscan.app
Chat with our AI-based MagiScan Support
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Settings issue

Difficult to cancel processing scans

Fix: Try tapping the 'back' button or 'home' button to exit the scan process. This may help in canceling the operation without needing to force c... ⇲

No option to cancel processing scans

Fix: If you find yourself needing to cancel a scan, try force-closing the app through your device's settings. This will stop the processing, but... ⇲
 
Customization issue

Inability to cut or edit meshes

Fix: Use third-party mesh editing software that allows you to import the scans and make necessary adjustments after scanning. OR Explore tutor... ⇲

Limited number of free scans

Fix: Utilize the app during promotional periods when additional free scans may be offered. Keep an eye on updates or announcements from the app.... ⇲

Limited export options

Fix: Check if the app allows exporting in different formats; if not, consider using a file conversion tool after exporting to a compatible format... ⇲

Inability to export models easily

Fix: Check the app settings for any export options. Sometimes, exporting may be hidden in advanced settings or under a different menu. OR Look... ⇲

Limited trial experience

Fix: Maximize your trial period by planning your scans ahead of time and focusing on the features you want to test most. OR Consider documenti... ⇲
 
UI issue

Unintuitive app design

Fix: Familiarize yourself with the app by reviewing any available user guides or video tutorials that explain the layout and features. OR Expe... ⇲
 
Bugs issue

Inconsistent scan quality

Fix: Ensure consistent scanning conditions, such as lighting and distance from the object, to improve the quality of each scan. OR Practice sc... ⇲

Inaccurate scan results

Fix: Ensure proper lighting conditions while scanning. Avoid shadows and ensure the object is well-lit to improve accuracy. OR Scan the object... ⇲

Background objects included in scans

Fix: Clear the scanning area of any unnecessary objects before starting the scan to reduce background interference. OR Use the app's cropping... ⇲

Unreliable model stitching

Fix: Ensure that you are capturing overlapping images of the object to help the app stitch them together more effectively. OR Try scanning in... ⇲
 
Gameplay issue

Difficult to capture larger objects

Fix: Break down the scanning process into smaller sections. Scan parts of the object separately and then stitch them together using the app's fea... ⇲

Requires steady hand for scanning

Fix: Use a tripod or a stable surface to hold your device while scanning to minimize movement and improve scan quality. OR Practice scanning w... ⇲
 
Freezing issue

MagiScan hangs or freezes

Fix: Restart the app and your device to clear temporary glitches. Make sure to save any important data before doing so. OR Check for updates t... ⇲
 
Ads issue

Frequent premium ads

Fix: Look for an option in the app settings to reduce ad frequency or switch to a 'lite' version of the app if available. OR Consider using an... ⇲
 
Support issue

Poor customer service

Fix: Utilize online forums or community groups where other users share solutions and tips for common issues with the app. OR Check the app's F... ⇲

Slow response to user feedback

Fix: Stay engaged with community forums or social media groups where users share tips and solutions, which can provide quicker assistance. OR... ⇲
 
Video issue

Low detail in scans

Fix: Increase the resolution settings in the app before scanning to capture more detail in the scans. OR Ensure you are scanning in a well-lit... ⇲
 
Payments issue

High cost for premium features

Fix: Look for discounts or bundle offers that may provide premium features at a reduced cost during special promotions. OR Evaluate whether th... ⇲

High subscription costs

Fix: Evaluate your usage of the app and consider whether a monthly or yearly subscription is more cost-effective based on your needs. OR Look... ⇲
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 what users are saying
Good experience
64.8%

Bad experience
30.6%

Neutral
3.9%

~ from our NLP analysis of 7,598 combined software ratings.

 Private Data MagiScan collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. record audio
  7. view network connections
  8. full network access
  9. prevent device from sleeping
  10. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $209.99 per item