fix problems on Symplr Work [android]

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—— Run into issues on Symplr Work? Get help pending when official support gets back to you!

symplr Workforce
Info:
company: symplr
: WFMAppFeedback@symplr.com
: www.symplr.com
: 315 Capitol Street, Suite 100 Houston, TX 77002
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Bugs issue

Cannot save more than one AP number

Fix: Check if the app has a limit on the number of AP numbers that can be saved. If it does, consider using a note-taking app to store additional... ⇲

Inconsistent proximity detection for clock-in

Fix: Ensure that location services are enabled for the app. Go to Settings > Location and make sure that location access is set to 'Allow all the... ⇲

Schedule inconsistencies after transfer

Fix: After transferring schedules, double-check the entries for accuracy. If discrepancies are found, manually correct them in the app. OR Kee... ⇲

Trade shift function is non-functional

Fix: Check if there are any updates available for the app that may fix this issue. Go to the Google Play Store and update if necessary. OR If... ⇲
 
Slow issue

Clocking in and out is slow

Fix: Ensure that your device is running the latest version of the app. Go to the Google Play Store, search for 'symplr Work', and update if neces... ⇲
 
Login issue

Login process is unreliable

Fix: Make sure you are entering the correct credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it. Addi... ⇲

Biometric login rarely works

Fix: Ensure that your device's biometric settings are properly configured. Go to your device's Settings > Security > Fingerprint or Face Recognit... ⇲

Frequent logouts

Fix: Ensure that you are not using a battery saver mode that may be affecting the app's performance. Disable battery optimization for the app by... ⇲

Time-consuming password entry

Fix: Consider using a password manager app to store and autofill your passwords, which can save time during login. OR If the app allows, enabl... ⇲
 
UI issue

Difficult to manage shift requests

Fix: Familiarize yourself with the app's interface and features related to shift management. Look for a tutorial or help section within the app t... ⇲

Inability to request shorter shifts

Fix: Check if there are any settings or options within the app that allow you to specify shift lengths. If not, consider discussing your needs wi... ⇲
 
Customization issue

Lacks color coding for shifts

Fix: While the app may not support color coding, you can use symbols or abbreviations in the shift titles to differentiate between types of shift... ⇲

No user customization options

Fix: Explore the app settings thoroughly to see if there are any hidden customization options. Sometimes, features are not immediately obvious.... ⇲
 
Updates issue

Missing features compared to other apps

Fix: Identify the specific features you find lacking and check if there are any workarounds or alternative methods within the app to achieve simi... ⇲
 
Network issue

Struggles to log in with good internet

Fix: Check if there are any background apps consuming bandwidth. Close unnecessary apps to free up resources. You can also try switching between... ⇲
 
Syncing issue

Cannot sync with calendar apps

Fix: Check if the app has a built-in calendar sync feature. If it does, ensure that it is enabled in the app settings. If not, consider manually... ⇲
 
Settings issue

Signs out for inactivity

Fix: Check if there is a setting in the app that allows you to adjust the timeout duration. If not, try to interact with the app periodically to... ⇲
 
Crashes issue

Frequent app crashes and errors

Fix: Clear the app's cache and data by going to Settings > Apps > symplr Work > Storage > Clear Cache and Clear Data. This can help resolve crash... ⇲
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 what users are saying
Good experience
52.1%

Bad experience
43.3%

Neutral
4.4%

~ from our NLP analysis of 1,849 combined software ratings.

 Private Data symplr Work collects from your Android
  1. read calendar events plus confidential information
  2. add or modify calendar events and send email to guests without owners' knowledge
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. view network connections
  8. pair with Bluetooth devices
  9. access Bluetooth settings
  10. full network access
  11. run at startup
  12. control vibration
  13. prevent device from sleeping
  14. receive data from Internet