Fix Fitdock errors on android

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17 problems reported in the past 24 hours

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Bugs
Inaccurate step counting

🛠️ Ensure that the watch is worn correctly and is not too loose, as this can affect step counting accur... show fix »
Sleep tracking is inaccurate

🛠️ Ensure that the sleep tracking feature is enabled in the app settings. Go to the app, navigate to 'S... show fix »
Sleep data resets incorrectly

🛠️ Check if there are any settings related to sleep data retention in the app. Ensure that the settings... show fix »
 
Freezing
App locks up during sync

🛠️ Clear the app cache to resolve any temporary data issues. Go to 'Settings' on your Android device, s... show fix »
 
Syncing
Inconsistent data between watch and app

🛠️ Make sure both the app and the watch are updated to the latest firmware. Check for updates in the ap... show fix »
Syncing issues after initial setup

🛠️ Ensure that Bluetooth is enabled on both your phone and the watch. Sometimes, syncing issues arise f... show fix »
 
Crashes
App crashes frequently

🛠️ Check for app updates in the Google Play Store. Developers often release updates to fix bugs that ma... show fix »
 
Support
Poor customer support

🛠️ Check the app's FAQ or help section for common issues and solutions. Many apps provide self-help res... show fix »
 
Customization
Watch faces lack step count

🛠️ Check if there are alternative watch faces available within the app that display step count. Go to t... show fix »
 
Notifications
Notifications are unreliable

🛠️ Check the notification settings in the app to ensure that notifications are enabled. Go to 'Settings... show fix »
 
Battery
App requires background running

🛠️ Adjust your phone's battery optimization settings to allow Fitdock to run in the background. Go to '... show fix »
 
Storage
Limited memory capacity for tracking

🛠️ Regularly sync your data to the app to free up memory on the watch. This can help manage the limited... show fix »
 
Settings
No option to reset sleep data without losing previous data

🛠️ Look for an option in the app settings that allows you to archive or export sleep data before resett... show fix »
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 Contact Support
Developer:
Fitdock Team
Email:
  support@fitdock.com
Website:
🌐 www.fitdock.com
Terms/Privacy:
⚔️ https://api.fitdock.com/fitdock_html/privacypolicy.html
 Private Data Fitdock collects from your Android
  1. retrieve running apps
  2. read your contacts
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. receive text messages (SMS)
  6. send SMS messages
  7. directly call phone numbers
  8. read call log
  9. read phone status and identity
  10. read the contents of your USB storage
  11. modify or delete the contents of your USB storage
  12. take pictures and videos
  13. view Wi-Fi connections
  14. view network connections
  15. pair with Bluetooth devices
  16. access Bluetooth settings
  17. connect and disconnect from Wi-Fi
  18. control flashlight
  19. full network access
  20. change your audio settings
  21. control vibration
  22. prevent device from sleeping
  23. read Google service configuration
  24. bind to a notification listener service
  25. allow Bluetooth pairing by Application

 Breakdown of Software Ratings
Positive experience
79.5%

Negative experience
11.0%

Neutral
9.2%

~ from our NLP analysis of 3,259 combined software ratings.