fix problems on Keepsmile [android]

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—— Run into issues on Keepsmile? Get help pending when official support gets back to you!

Keepsmile
Info:
company: 深圳市优智达科技有限公司
: 1103151195@qq.com
: ks-keepsmile.com
Chat with our AI-based Keepsmile Support
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Ads issue

Ads play before using the app

Fix: Look for an option within the app settings to disable ads or switch to a premium version if available. This may require a one-time purchase... ⇲

Loud ads disrupt late-night use

Fix: Adjust the volume settings on your device before using the app. Lower the media volume to prevent loud ads from disrupting your experience.... ⇲

Ads are intrusive and unskippable

Fix: If the app offers a premium version, consider upgrading to eliminate intrusive ads. This can significantly improve your user experience. O... ⇲
 
Bugs issue

Inconsistent timer functionality

Fix: Ensure that your device's time settings are accurate and synchronized with the network. Go to Settings > Date & Time and enable 'Automatic d... ⇲
 
UI issue

Poor color adjustment interface

Fix: Experiment with different color adjustment settings within the app. Take note of which settings yield the best results and create a referenc... ⇲

Keepsmile design blocks essential controls

Fix: Explore the app settings to see if there is an option to customize the layout or hide certain controls that you find obstructive. OR If t... ⇲
 
Network issue

Keepsmile requires multiple attempts to connect

Fix: Ensure that both your phone and the lights are fully charged. Low battery levels can affect connectivity. Also, try restarting both your pho... ⇲
 
Settings issue

Limited preset options for settings

Fix: Create your own presets by manually adjusting the settings to your liking and saving them as custom presets if the app allows it. OR Look... ⇲
 
Compatibility issue

Incompatibility with newer Android devices

Fix: Check for any available updates for the Keepsmile app in the Google Play Store. Developers often release updates to improve compatibility wi... ⇲
 
Glitches issue

Random color changes and flickering

Fix: Check the power supply to the lights. Ensure that they are receiving consistent power, as fluctuations can cause color changes and flickerin... ⇲
 
Features issue

Remote control features are lacking

Fix: Check the app settings to see if there are any options to enable or enhance remote control features. Sometimes these features are hidden in... ⇲
 
Permissions issue

Keepsmile permissions are excessive

Fix: Review the app permissions by going to Settings > Apps > Keepsmile > Permissions. Disable any permissions that you feel are unnecessary for... ⇲
 
Customization issue

Custom colors do not match expectations

Fix: Double-check the color codes you are using. Use a color picker tool to ensure you are selecting the correct codes that match your desired co... ⇲
 
Crashes issue

Keepsmile crashes or fails to log in

Fix: Ensure that your device's operating system is up to date. Go to Settings > System > System Update to check for updates. An outdated OS can c... ⇲
 
Support issue

Sticky adhesive issues with lights

Fix: Clean the surface where the lights will be attached with rubbing alcohol to ensure it is free of dust and oils, which can affect adhesion.... ⇲
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 what users are saying
Bad experience
64.1%

Good experience
25.7%

Neutral
9.7%

~ from our NLP analysis of 1,369 combined software ratings.

 Private Data Keepsmile collects from your Android
  1. precise location (GPS and network-based)
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. take pictures and videos
  5. record audio
  6. view Wi-Fi connections
  7. view network connections
  8. pair with Bluetooth devices
  9. access Bluetooth settings
  10. full network access
  11. prevent device from sleeping