fix problems on Talabat [android]

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—— Run into issues on Talabat? Get help pending when official support gets back to you!

talabat: Food, grocery & more
Info:
company: Talabat
: info@talabat.com
: www.talabat.com
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Bugs issue

Frequent app bugs

Fix: Ensure that your app is updated to the latest version. Go to the Google Play Store, search for Talabat, and check for updates. Developers of... ⇲

Missing items in orders

Fix: When placing an order, double-check your cart before finalizing to ensure all items are included. This can help prevent missing items. OR... ⇲
 
Payments issue

Double charging for orders

Fix: Check your payment method and transaction history to ensure that the charges are not pending or duplicated. If you see double charges, take... ⇲

Refunds only as app credit

Fix: If you prefer cash refunds, consider using the app credit for future orders. This can be a workaround to utilize the funds without losing th... ⇲

High prices compared to restaurants

Fix: Compare prices directly on the restaurant's website or app before placing an order on Talabat. This can help you make informed decisions abo... ⇲

Lack of transparency in pricing

Fix: Before placing an order, review the itemized breakdown of costs in the app to understand pricing better. OR If you notice discrepancies i... ⇲
 
Loading issue

Delayed deliveries

Fix: Track your order status in the app to get real-time updates. If the delivery is significantly delayed, consider reaching out to the delivery... ⇲

Inconsistent order tracking

Fix: Refresh the app or restart your device if tracking seems stuck. This can sometimes resolve temporary glitches. OR If tracking is consiste... ⇲
 
Settings issue

Inability to cancel orders

Fix: Check the cancellation policy in the app before placing an order. If you need to cancel, do so as soon as possible after placing the order.... ⇲

Limited stock from grocery partners

Fix: Check the app frequently for updates on stock availability, as items may be restocked at different times. OR Consider using alternative g... ⇲

No option for item replacement

Fix: If an item is missing or incorrect, report it immediately through the app and request a refund or credit for the missing item. OR Conside... ⇲
 
Support issue

Unresponsive customer service

Fix: Try different contact methods, such as email or social media, if the in-app support is unresponsive. Sometimes, different channels yield bet... ⇲

No live chat option

Fix: Use the email support option as an alternative. Provide detailed information about your issue to receive a thorough response. OR Check if... ⇲

Poor handling of complaints

Fix: When submitting a complaint, be as detailed as possible about your issue. Include order numbers, dates, and specific problems to help them u... ⇲

Generic responses from support

Fix: When contacting support, provide specific details about your issue to encourage a more personalized response. OR If you receive a generic... ⇲
 
Notifications issue

Annoying notifications

Fix: Adjust your notification settings in the app. Go to settings and customize which notifications you want to receive or turn them off entirely... ⇲
 
Updates issue

Unfinished Talabat Pro features

Fix: Keep an eye on app updates, as developers may roll out new features in future versions. Check the app store for updates regularly. OR Uti... ⇲
 
Crashes issue

Frequent app crashes

Fix: Ensure your device has enough storage space. Go to settings, check storage, and delete unnecessary files or apps to free up space. OR Rei... ⇲
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 what users are saying
Good experience
61.7%

Bad experience
34.8%

Neutral
3.5%

~ from our NLP analysis of 386,076 combined software ratings.

 Private Data talabat collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. view Wi-Fi connections
  7. view network connections
  8. full network access
  9. change your audio settings
  10. run at startup
  11. draw over other apps
  12. use accounts on the device
  13. control vibration
  14. prevent device from sleeping
  15. read Google service configuration
  16. receive data from Internet