fix problems on Google Translate [android]

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—— Run into issues on Google Translate? Get help pending when official support gets back to you!

Google Translate
Info:
company: Google LLC
: translate-mobile-support@google.com
: support.google.com
: 1600 Amphitheatre Parkway, Mountain View 94043
Chat with our AI-based Google Translate Support
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Bugs issue

More bugs and issues

Fix: Clear the app cache and data. Go to Settings > Apps > Google Translate > Storage > Clear Cache and then Clear Data. This can help reset the... ⇲

Input disappears if typed too fast

Fix: Try slowing down your typing speed to see if the issue persists. This can help identify if it's a performance issue with the app. OR Swit... ⇲

Inconsistent translations

Fix: Try using different input methods, such as typing instead of voice input, to see if the translations improve. OR Use the 'Suggest a bette... ⇲

Language recognition errors

Fix: Manually select the source language instead of relying on automatic detection. This can improve translation accuracy. OR Ensure your devi... ⇲

Language recognition issues

Fix: Manually select the source language instead of relying on automatic detection. This can improve accuracy. OR Ensure your device's microph... ⇲
 
UI issue

Full screen translation removed

Fix: Check the app settings for any display options. Open Google Translate, tap on the menu icon, and look for display settings that might allow... ⇲

Line spacing issues during translation

Fix: Adjust the font size in the app settings. Go to Settings > Accessibility > Font Size and try different sizes to see if it resolves the spaci... ⇲

Language names blend with background

Fix: Change the app theme. Go to Settings > Theme and select a different theme that provides better contrast. OR Adjust your device's display... ⇲

Translation history access is unintuitive

Fix: Familiarize yourself with the app layout. Tap on the menu icon to find the history section more easily. OR Create a shortcut to your tran... ⇲

New translation button removed

Fix: Check for updates in the Google Play Store. Sometimes features are reintroduced in newer versions. If the button is still missing, try using... ⇲

Line spacing causes separate translations

Fix: Adjust the text size and display settings in your device's accessibility options to see if it improves the layout. OR Try copying the tex... ⇲

Last part of translation cut off

Fix: Check if there is a character limit for translations and try shortening your input text. OR Use the 'Copy' feature to copy the translatio... ⇲
 
Syncing issue

Translation history deleted

Fix: Check if the app is set to save history. Go to Settings in Google Translate and ensure that the 'Save History' option is enabled. OR Regu... ⇲
 
Audio issue

Cut-off text in read-aloud mode

Fix: Check if the text is fully visible before activating read-aloud. Adjust the text box size if possible. OR Try using a different text-to-s... ⇲

Speech recognition is poor

Fix: Ensure your device's microphone is clean and functioning properly. Test it with other voice apps to confirm it’s not a hardware issue. OR... ⇲

Speech recognition poor

Fix: Ensure you are in a quiet environment and speak clearly. This can significantly improve recognition accuracy. OR Check your device's micr... ⇲
 
Camera issue

Camera translation feature broken

Fix: Ensure the camera permissions are enabled for Google Translate. Go to Settings > Apps > Google Translate > Permissions and enable Camera acc... ⇲

Camera translation often fails

Fix: Ensure good lighting and focus on the text you want to translate. Adjust the distance from the text for better clarity. OR Use the manual... ⇲
 
Permissions issue

Access issues for photo translation

Fix: Check if the app has permission to access your photos. Go to Settings > Apps > Google Translate > Permissions and enable Storage access. O... ⇲

Access to album not granted

Fix: Go to Settings > Apps > Google Translate > Permissions and ensure that storage access is enabled. OR Try restarting your device after cha... ⇲
 
Customization issue

Lack of synonyms/definitions feature

Fix: Use a dedicated dictionary app alongside Google Translate for more comprehensive definitions and synonyms. OR Search for synonyms or defi... ⇲

Synonyms/definitions feature removed

Fix: Use a dedicated dictionary app or website to find synonyms and definitions as a workaround. OR Consider using other translation apps that... ⇲
 
Slow issue

Delay in speech translation

Fix: Check your internet connection. A slow connection can cause delays; try switching to a faster Wi-Fi network or mobile data. OR Close othe... ⇲
 
Crashes issue

Google Translate crashes or becomes unresponsive

Fix: Clear the app cache and data. Go to Settings > Apps > Google Translate > Storage > Clear Cache and then Clear Data. OR Reboot your device... ⇲
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 what users are saying
Good experience
78.8%

Bad experience
16.1%

Neutral
5.1%

~ from our NLP analysis of 8,917,351 combined software ratings.

 Private Data Google Translate collects from your Android
  1. find accounts on the device
  2. add or remove accounts
  3. read your text messages (SMS or MMS)
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. take pictures and videos
  7. record audio
  8. view Wi-Fi connections
  9. view network connections
  10. pair with Bluetooth devices
  11. access Bluetooth settings
  12. measure app storage space
  13. full network access
  14. change your audio settings
  15. control Near Field Communication
  16. run at startup
  17. draw over other apps
  18. use accounts on the device
  19. read Google service configuration