Fix RaiPlay errors on android

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Crashes
App crashes frequently

🛠️ Ensure that your app is updated to the latest version. Go to the Google Play Store, search for RaiPl... show fix »
 
Downloads
Unable to download shows

🛠️ Check if your device has enough storage space. Go to 'Settings' > 'Storage' and ensure you have suff... show fix »
 
Network
Content blocked outside Italy

🛠️ Use a VPN service to connect to an Italian server. This can help you bypass geographical restriction... show fix »
Frequent internet connection errors

🛠️ Test your internet connection by running a speed test. If your connection is slow, consider resettin... show fix »
 
Content
Limited content availability

🛠️ Explore other streaming services that may offer a wider selection of content. Research which platfor... show fix »
 
Freezing
App freezes during streaming

🛠️ Close other apps running in the background to free up system resources. This can help improve perfor... show fix »
 
Syncing
Audio and video out of sync

🛠️ Pause the video for a few seconds and then play it again. This can sometimes resynchronize the audio... show fix »
 
UI
Poor user interface design

🛠️ Familiarize yourself with the app layout. Spend some time exploring the menus and options to find th... show fix »
 
Customization
No personalization options

🛠️ Create a watchlist by marking your favorite shows or movies. This can help you quickly access conten... show fix »
 
Notifications
Notifications issue

🛠️ Check your device's notification settings. Go to 'Settings' > 'Apps' > 'RaiPlay' > 'Notifications' a... show fix »
 
Compatibility
Inconsistent performance across devices

🛠️ Ensure that all devices have the latest version of the app installed. Check for updates in the Googl... show fix »
 
Ads
Repetitive ads during streaming

🛠️ Check if there is a premium subscription option available that offers an ad-free experience. If so,... show fix »
 
Slow
Slow loading times

🛠️ Clear the app cache to improve loading times. Go to 'Settings' > 'Apps' > 'RaiPlay' > 'Storage' > 'C... show fix »
 
Updates
Lack of updates or fixes

🛠️ Regularly check the Google Play Store for updates to the app. Keeping the app updated can help resol... show fix »
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 Contact Support
Developer:
RAI Radiotelevisione Italiana S.p.A.
Email:
  mobile.development@rai.it
Website:
🌐 www.raiplay.it
Terms/Privacy:
⚔️ https://www.rai.it/account/Privacy-Policy-estesa-dei-domini-RaiPlay-9b80d525-f09d-434f-8b95-5095b13a498c.html#definizioni
 Private Data RaiPlay collects from your Android
  1. read phone status and identity
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. take pictures and videos
  5. view Wi-Fi connections
  6. view network connections
  7. measure app storage space
  8. full network access
  9. run at startup
  10. prevent device from sleeping
  11. update component usage statistics
  12. receive data from Internet

 Breakdown of Software Ratings
Positive experience
54.8%

Negative experience
36.8%

Neutral
7.9%

~ from our NLP analysis of 145,476 combined software ratings.