fix problems on Stick [android]

—— Run into issues on Stick? Get help pending when official support gets back to you!

Stick - Remote Control For TV

Info:

company: Ai Apps SRL

: ai.apps.md@gmail.com

: aiapps.com.co

Chat with our AI-based Stick Support

🛠️ Common Stick Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Constantly disconnects from TV

Fix: 1. Ensure that both your Stick and TV are updated to the latest firmware. Check the settings menu on both devices for any available updates.... ⇲

40% of users had this problem

Inconsistent connection reliability

Fix: 1. Check your Wi-Fi signal strength. If the signal is weak, consider moving the router closer to the Stick or using a Wi-Fi extender. 2. Red... ⇲

40% of users had this problem

Bugs issue

Cannot turn on TV when off

Fix: 1. Check if your Stick is connected to a power source that allows it to send a signal to the TV. If it’s connected to a power strip, try plu... ⇲

Network issue

Requires frequent reconnection

Fix: 1. Check your Wi-Fi connection. Make sure your Stick is within range of your router and that there are no obstructions. 2. Go to the Stick s... ⇲

No device found during discovery

Fix: 1. Ensure that your Stick is powered on and connected to the same Wi-Fi network as the device you are trying to connect. 2. Restart your rou... ⇲

Ads issue

Annoying review prompt

Fix: 1. Check the settings of the Stick for any options related to feedback or prompts. Some devices allow you to disable feedback requests. 2. I... ⇲

Compatibility issue

Does not connect to certain TV models

Fix: 1. Verify that your TV model supports the Stick. Check the manufacturer's website for compatibility information. 2. Ensure that the HDMI por... ⇲

UI issue

Difficult to press buttons

Fix: 1. Clean the remote control. Dust and debris can accumulate around the buttons, making them harder to press. Use a soft cloth and a small am... ⇲

Crashes issue

Stopped working unexpectedly

Fix: 1. Restart the Stick by unplugging it from the power source, waiting for 30 seconds, and plugging it back in. This can often resolve tempora... ⇲

Features issue

Lacks IR option

Fix: 1. If your Stick does not support IR, consider using a universal remote that is compatible with both your Stick and TV. This can provide the... ⇲

Source selection button missing

Fix: 1. Use the TV remote to switch inputs. Most TVs allow you to change the source using the remote control. Look for a button labeled 'Input' o... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

88.8%

Bad experience

7.9%

Neutral

3.0%

~ from our NLP analysis of 10,489 combined software ratings.

Private Data Stick collects from your Android

take pictures and videos
record audio
view Wi-Fi connections
view network connections
allow Wi-Fi Multicast reception
full network access