fix problems on Bartle [android]

​

—— Run into issues on Bartle? Get help pending when official support gets back to you!

Bartleby: Q&A Homework-Helper
Info:
company: Bartleby
: ncabage@bned.com
: www.bartleby.com
: LEARNEO, INC. 2000 SEAPORT BLVD FL 3 REDWOOD CITY, CA 94063
Chat with our AI-based Bartle Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Incorrect answers from tutors

Fix: If you receive an incorrect answer, take a screenshot of the response and note the question details. Use the app's feedback feature to repor... ⇲

Inconsistent quality of answers

Fix: When you receive an answer, evaluate it critically. If it seems inadequate, consider asking follow-up questions for clarification or additio... ⇲

Rejection of properly asked questions

Fix: Ensure that your questions are clear, concise, and free of ambiguity. Rephrase your question if it gets rejected, focusing on specific detai... ⇲

Complex questions often rejected

Fix: Break down complex questions into simpler, more manageable parts. This can help tutors understand and respond more effectively. OR Use ex... ⇲
 
Slow issue

Long response times

Fix: Try posting your questions during peak hours when more tutors are available. This may increase the chances of receiving quicker responses.... ⇲
 
Customization issue

Limited free questions

Fix: Keep track of your free question limit and plan your questions accordingly. Prioritize the most important questions to maximize the use of y... ⇲

Limited subject options

Fix: Check for updates or announcements within the app regarding new subjects being added. Sometimes, developers expand offerings based on user d... ⇲
 
Payments issue

Difficulties in canceling subscription

Fix: To cancel your subscription, go to the Google Play Store, tap on the menu icon, select 'Subscriptions', find Bartle, and choose 'Cancel Subs... ⇲

High subscription fees

Fix: Look for any available discounts or promotional offers within the app. Sometimes, seasonal promotions can reduce the cost of subscriptions.... ⇲
 
Permissions issue

Permission errors when posting questions

Fix: Check the app permissions in your device settings. Go to Settings > Apps > Bartle > Permissions and ensure that all necessary permissions ar... ⇲
 
Ads issue

False advertising on question limits

Fix: Review the app's terms of service or FAQ section to understand the actual limits on questions. This can provide clarity on what to expect.... ⇲
 
Support issue

Poor customer service

Fix: Utilize the app's help or support section to find answers to common issues. This may provide quicker solutions than waiting for customer ser... ⇲
 
Syncing issue

Inability to sync subscriptions

Fix: Ensure that you are logged into the same account across all devices. This is crucial for syncing subscription information. OR Try logging... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
61.8%

Bad experience
34.9%

Neutral
3.0%

~ from our NLP analysis of 2,745 combined software ratings.

 Private Data Bartle collects from your Android
  1. read phone status and identity
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. take pictures and videos
  5. view Wi-Fi connections
  6. view network connections
  7. full network access
  8. change your audio settings
  9. prevent device from sleeping
  10. receive data from Internet

  Cost of Subscriptions
  1. $4.99 - $14.99 per item