—— Run into issues on Hide Pictures & Videos? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Consider using an ad blocker app on your device to reduce the number of ads you encounter while using FotoX. You can find ad blocker apps in... ⇲
Fix: Try using the app in offline mode by disabling your Wi-Fi and mobile data. This may improve performance and reduce the number of ads and int... ⇲
Fix: To work around this issue, try closing the app completely and reopening it before attempting to play videos. This may help refresh the app's... ⇲
Fix: Ensure that you are not accidentally hiding items. Double-check the settings within the app to confirm that items are not being hidden unint... ⇲
Fix: As a workaround, manually organize your photos and videos into folders on your device before importing them into FotoX. This way, you can ma... ⇲
Fix: Review the permissions requested by the app in Settings > Apps > FotoX > Permissions. If you are uncomfortable with the permissions, conside... ⇲
Fix: Review the permissions requested by the app and disable call management if you do not want the app to have this access. Go to Settings > App... ⇲
Fix: Review the permissions requested by the app and consider whether you are comfortable granting them. If not, look for alternative apps that r... ⇲
Fix: Use the app in airplane mode to avoid pop-ups and ads while using it. Just remember to switch back to normal mode when you need to receive c... ⇲
Fix: Consider using the app in landscape mode if possible, as this may help reduce the obstruction caused by banner ads. OR If the ads are too... ⇲
Fix: Disable the app's permission to draw over other apps by going to Settings > Apps > FotoX > Permissions and turning off 'Draw over other apps... ⇲
Fix: Check the app's permissions to ensure it has access to your storage. Go to Settings > Apps > FotoX > Permissions and enable storage access i... ⇲
Fix: Disable any call management permissions in the app settings to prevent it from interfering with calls. Go to Settings > Apps > FotoX > Permi... ⇲
Fix: Before updating the app, back up your photos and videos to a secure location, such as cloud storage or an external drive, to prevent loss du... ⇲
Fix: Before updating the app, back up your content to a secure location, such as cloud storage or an external drive, to prevent loss during updat... ⇲
Fix: Use a file recovery tool to attempt to recover the corrupted photos. There are several apps available in the Google Play Store that can help... ⇲
Fix: Ensure that you have a stable internet connection when logging in. If you experience glitches, try switching between Wi-Fi and mobile data t... ⇲
Fix: Double-check the hiding settings within the app to ensure that items are properly hidden. Sometimes, there may be a specific option to confi... ⇲
Fix: Clear the app's cache and data by going to Settings > Apps > FotoX > Storage > Clear Cache and Clear Data. This can help resolve crashing is... ⇲
Fix: To cancel your subscription, go to the Google Play Store, tap on your profile icon, select 'Payments & subscriptions', then 'Subscriptions',... ⇲
Fix: Check the app's FAQ or help section for common issues and solutions that may address your concerns without needing to contact support. OR... ⇲