Fix PCH+ errors on android

  300 Jericho Quadrangle, #300 Jericho, NY 11753
I have a problem with PCH+
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Glitches
glitches cause disconnections

🛠️ Restart your device to refresh the system and clear temporary glitches that may be causing disconnec... show fix »
glitches cause disconnections

🛠️ Check your internet connection and switch between Wi-Fi and mobile data to see if the issue persists... show fix »
 
Gameplay
error messages during gameplay

🛠️ Update the app to the latest version, as updates often fix bugs that cause error messages. OR Rei... show fix »
inconsistent reward system

🛠️ Keep a log of rewards received to identify patterns and discrepancies, which can help you understand... show fix »
games are repetitive

🛠️ Explore different game modes or levels within the app to find new challenges and experiences. OR... show fix »
games not functioning as intended

🛠️ Check for any available updates for the app that may fix bugs affecting game functionality. OR Tr... show fix »
error messages during gameplay

🛠️ Update the app to the latest version, as updates often fix bugs that cause error messages. OR Res... show fix »
games do not register properly

🛠️ Ensure you have a stable internet connection while playing, as poor connectivity can affect game reg... show fix »
inconsistent reward tracking

🛠️ Keep track of your rewards manually to ensure you are aware of what you should have received. OR... show fix »
repetitive game mechanics

🛠️ Explore different game modes or levels that may offer varied gameplay experiences. OR Take breaks... show fix »
 
Updates
app requires constant updates

🛠️ Enable automatic updates in the Google Play Store settings to ensure you always have the latest vers... show fix »
app requires constant updates

🛠️ Enable automatic updates in the Google Play Store to ensure you always have the latest version witho... show fix »
 
Ads
excessive ads

🛠️ Look for an option within the app to purchase an ad-free version or subscription, if available, to r... show fix »
difficult navigation due to ads

🛠️ Familiarize yourself with the app layout and features to navigate more efficiently despite ad placem... show fix »
long ad durations

🛠️ Look for options to skip ads or reduce ad duration in the app settings, if available. OR Use the... show fix »
excessive ads

🛠️ Look for an option within the app to purchase an ad-free version or subscription, if available. OR... show fix »
difficult navigation due to ads

🛠️ Familiarize yourself with the app layout to navigate quickly despite ads. OR Use the app during t... show fix »
long ad durations

🛠️ Use the app during times when you can afford to wait for ads to finish, or engage in other activitie... show fix »
 
Slow
slow user interface

🛠️ Close other apps running in the background to free up system resources, which can improve the perfor... show fix »
 
Loading
app doesn't load properly

🛠️ Clear the app cache and data by going to Settings > Apps > PCH+ > Storage > Clear Cache and Clear Da... show fix »
slow loading times

🛠️ Clear the app cache as mentioned earlier to improve loading times. OR Close other apps running in... show fix »
 
Freezing
app freezes during ads

🛠️ Try clearing the app cache to remove any corrupted data that may be causing the app to freeze during... show fix »
app freezes during ads

🛠️ Try clearing the app cache to resolve any temporary issues that may be causing the freeze. OR If... show fix »
 
Messages
maintenance messages during play

🛠️ Check the app's official social media or community pages for scheduled maintenance updates to plan y... show fix »
maintenance messages during play

🛠️ Check the app's official social media or website for scheduled maintenance times to avoid playing du... show fix »
 
Network
app only works on Wi-Fi

🛠️ Check your mobile data settings to ensure that PCH+ has permission to use mobile data. Go to Setting... show fix »
app only works on Wi-Fi

🛠️ Check your mobile data settings to ensure that the app has permission to use mobile data. OR Try... show fix »
 
Optimization
poor optimization

🛠️ Adjust the app settings to lower graphics quality or disable unnecessary features to improve perform... show fix »
poor optimization

🛠️ Close other applications running in the background to improve performance and reduce lag. OR Cons... show fix »
 
Login
inability to log in

🛠️ Check your internet connection and ensure it is stable before attempting to log in again. OR Rese... show fix »
inability to log in

🛠️ Double-check your login credentials for accuracy, including case sensitivity and special characters.... show fix »
 
Crashes
frequent app restarts

🛠️ Clear the app cache and data to remove any corrupted files that may be causing the app to restart fr... show fix »
app frequently crashes

🛠️ Clear the app cache by going to Settings > Apps > PCH+ > Storage > Clear Cache. This can help resolv... show fix »
frequent app restarts

🛠️ Clear the app cache and data to resolve any issues causing the app to restart frequently. OR Ensu... show fix »
 
Battery
overheating issues on devices

🛠️ Limit the duration of gameplay sessions to prevent overheating, and take breaks to allow your device... show fix »
high battery usage and overheating

🛠️ Reduce screen brightness and close other apps to conserve battery life while playing. OR Limit yo... show fix »
 
Syncing
lost entries and tokens

🛠️ Ensure that you are logged into your account before starting a game to prevent loss of progress. Che... show fix »
 
Audio
inability to turn off ad sound

🛠️ Check your device's sound settings and mute the media volume while using the app. OR Look for an... show fix »
 
Support
limited customer support response

🛠️ Utilize community forums or user groups for peer support and solutions to common issues. OR Check... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
Publishers Clearing House
Email:
  PCHCustomerService@pchcustomerservice.pch.com
Website:
🌐 www.pch.com
Terms/Privacy:
⚔️ http://privacy.pch.com/
 Private Data PCH+ collects from your Android
  1. view Wi-Fi connections
  2. view network connections
  3. full network access
  4. control vibration
  5. prevent device from sleeping
  6. receive data from Internet

 Breakdown of Software Ratings
Positive experience
85.9%

Negative experience
7.1%

Neutral
7.0%

~ from our NLP analysis of 126,639 combined software ratings.