Fix CarGurus errors on android

  2 Canal Park, 4th Floor Cambridge, MA 02141
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Search
Inaccurate search results

🛠️ Double-check your search criteria and filters to ensure they are set correctly. Adjust them as neede... show fix »
Search results often out of town/state

🛠️ Adjust your location settings in the app to ensure it reflects your current location accurately. Go... show fix »
Distance limitations in searches

🛠️ Adjust the distance filter in your search settings to expand or narrow your search area as needed.... show fix »
Unwanted results due to filter adjustments

🛠️ Double-check your filter settings after making adjustments to ensure they are set correctly before s... show fix »
No ability to save specific search criteria

🛠️ Use the 'Save Search' feature if available, which allows you to save your search parameters for futu... show fix »
 
Notifications
Misleading notifications

🛠️ Review your notification settings in the app. Go to Settings > Notifications and adjust what types o... show fix »
Constant notifications despite settings

🛠️ Revisit the notification settings in the app and ensure they are set to your preferences. Sometimes... show fix »
 
Loading
Pages don't load properly

🛠️ Check your internet connection. Switch between Wi-Fi and mobile data to see if the issue persists.... show fix »
 
UI
Text truncation with larger fonts

🛠️ Adjust the font size in your device settings. Go to Settings > Display > Font size and reduce it to... show fix »
Inability to see full-size images

🛠️ Check your internet connection, as slow connections can affect image loading. Switch to a stronger W... show fix »
 
Customization
No option to hide unwanted vehicles

🛠️ Use the filter options to exclude certain makes or models from your search results. This can help na... show fix »
 
Glitches
Glitches in filter menu

🛠️ Try restarting the app to see if the glitches resolve themselves. Sometimes a simple restart can fix... show fix »
 
Bugs
Saved cars list does not show sold vehicles

🛠️ Regularly review your saved cars list and manually remove any sold vehicles to keep it updated. OR... show fix »
Filters not applied consistently

🛠️ After applying filters, ensure to hit the 'Apply' button to save your changes before searching again... show fix »
 
Crashes
App crashes often

🛠️ Ensure your app is updated to the latest version available in the Google Play Store, as updates ofte... show fix »
 
Login
Requires frequent sign-ins

🛠️ Check if the 'Stay signed in' option is enabled during login to reduce the frequency of sign-ins.... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
CarGurus, Inc
Email:
  android_developer@cargurus.com
Website:
🌐 www.cargurus.com
Terms/Privacy:
⚔️ http://www.cargurus.com/Cars/privacyPolicy.html
 Private Data CarGurus collects from your Android
  1. approximate location (network-based)
  2. directly call phone numbers
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. view Wi-Fi connections
  7. view network connections
  8. full network access
  9. control vibration
  10. prevent device from sleeping
  11. read Google service configuration
  12. download files without notification
  13. receive data from Internet

 Breakdown of Software Ratings
Positive experience
95.1%

Neutral
3.1%

Negative experience
1.8%

~ from our NLP analysis of 120,247 combined software ratings.