Fix TanTan Errors on android

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17 problems reported in the past 24 hours

🔍   Select the category that fits your issue:
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Payments
Subscription cancellation process is ineffective

🛠️ Go to your account settings in the app and look for subscription management. Follow the prompts to c... show fix »
Paid features do not unlock after payment

🛠️ Check your payment confirmation email to ensure the transaction was successful. If it was, try loggi... show fix »
Limited functionality without payment

🛠️ Explore the free features available in the app. Focus on maximizing your use of these features while... show fix »
 
Security
Scammers prevalent on the platform

🛠️ Educate yourself on common scam tactics. Be wary of users asking for money, personal information, or... show fix »
User data security is compromised

🛠️ Review your privacy settings within the app. Limit the amount of personal information you share and... show fix »
 
Account
Account verification process is flawed

🛠️ Ensure that you are following all steps in the verification process correctly. Double-check that you... show fix »
Frequent errors during account verification

🛠️ Ensure that your internet connection is stable during the verification process. A weak connection ca... show fix »
 
Support
Support response is slow or unhelpful

🛠️ Utilize the app's FAQ section for common issues. Many problems have documented solutions that can sa... show fix »
Inability to contact support easily

🛠️ Check the app for a dedicated support or help section. Many apps have built-in support features that... show fix »
 
Settings
Location settings often show users from far away

🛠️ Adjust your location settings in the app. Go to Settings > Location and ensure that your location is... show fix »
Inconsistent matching with local users

🛠️ Check your location settings to ensure they are accurate. Go to Settings > Location and confirm that... show fix »
 
Privacy
Multiple profiles with identical photos

🛠️ Be vigilant and report any profiles that appear to be duplicates. Use the app's reporting feature to... show fix »
 
UI
App interface is difficult to navigate

🛠️ Familiarize yourself with the app's layout by exploring each section. Take time to understand where... show fix »
 
Ads
Frequent prompts to purchase additional features

🛠️ Consider setting a budget for in-app purchases and stick to it. This can help manage the frequency o... show fix »
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 Contact Support
Developer:
Tantan Hong Kong Limited
Email:
  hi@tantanapp.com
Website:
🌐 tantanapp.com
Terms/Privacy:
⚔️ http://lp.tantanapp.com/and_play/?id=17
 Private Data TanTan collects from your Android
  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. access extra location provider commands
  5. read phone status and identity
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. take pictures and videos
  9. record audio
  10. view Wi-Fi connections
  11. view network connections
  12. create accounts and set passwords
  13. pair with Bluetooth devices
  14. connect and disconnect from Wi-Fi
  15. full network access
  16. change your audio settings
  17. read sync settings
  18. run at startup
  19. reorder running apps
  20. draw over other apps
  21. control vibration
  22. prevent device from sleeping
  23. modify system settings
  24. toggle sync on and off
  25. Google Play license check
  26. close other apps
  27. read Home settings and shortcuts
  28. write Home settings and shortcuts
  29. receive data from Internet

 Breakdown of Software Ratings
Positive experience
65.9%

Negative experience
28.9%

Neutral
5.2%

~ from our NLP analysis of 1,377,087 combined software ratings.
  Cost of Subscriptions
  1. $0.99 - $249.99 per item