Fix Receipt Pal Scanner & Rewards errors on android

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16 problems reported in the past 24 hours

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Bugs
Receipts frequently marked as invalid

🛠️ 1. Ensure receipts are scanned clearly: Make sure the entire receipt is visible in the scan, and tha... show fix »
Points taken away without notice

🛠️ 1. Review the app's terms and conditions: Familiarize yourself with the rules regarding point deduct... show fix »
High number of rejected receipts

🛠️ 1. Double-check receipt requirements: Review the app's guidelines for acceptable receipts to ensure... show fix »
 
Freezing
App freezes after selections

🛠️ 1. Restart the app: Close the app completely and reopen it. This can resolve temporary glitches that... show fix »
 
Settings
Inability to delete scanned receipts

🛠️ 1. Check for app updates: Sometimes, features like deleting receipts are added in updates. Ensure yo... show fix »
Limited time for submitting past receipts

🛠️ 1. Set reminders: Use your phone's calendar or reminder app to alert you when you have receipts to s... show fix »
 
Network
Constantly disconnects from accounts

🛠️ 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivit... show fix »
 
Camera
Issues with scanning e-receipts

🛠️ 1. Use a different scanning method: If the app allows, try manually entering the receipt details ins... show fix »
 
Support
Customer service response is inadequate

🛠️ 1. Use the app's FAQ section: Often, common issues are addressed in the FAQ, which can provide immed... show fix »
 
Slow
Lagging during navigation

🛠️ 1. Close background apps: Free up RAM by closing other apps running in the background that may be co... show fix »
Excessive time required to accumulate points

🛠️ 1. Participate in promotions: Look for any promotional offers within the app that may provide bonus... show fix »
 
Messages
Unclear messages about receipt approval

🛠️ 1. Review the app's help section: Look for explanations regarding receipt approval messages to bette... show fix »
 
Installation
App requires frequent reinstallation

🛠️ 1. Check for device updates: Ensure your Android device is running the latest software version, as u... show fix »
 
Audio
Obnoxiously loud camera sound

🛠️ 1. Mute your device: Before scanning receipts, mute your device or lower the volume to avoid the lou... show fix »
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 Contact Support
Developer:
The NPD Group, Inc.
Email:
  support@receiptpalapp.com
Website:
🌐 www.receiptpalapp.com
Terms/Privacy:
⚔️ http://www.receiptpalapp.com/privacy.html
 Private Data Receipt Pal Scanner & Rewards collects from your Android
  1. read your contacts
  2. modify your contacts
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. view Wi-Fi connections
  7. view network connections
  8. full network access
  9. run at startup
  10. control vibration
  11. prevent device from sleeping
  12. download files without notification
  13. receive data from Internet

 Breakdown of Software Ratings
Positive experience
72.1%

Negative experience
21.0%

Neutral
6.9%

~ from our NLP analysis of 38,980 combined software ratings.