fix problems on Radio France [android]

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—— Run into issues on Radio France ? Get help pending when official support gets back to you!

Radio France : radios, podcast
Info:
company: Radio France
: radiofrance.app@radiofrance.com
: www.radiofrance.fr
: 116 Avenue du Président Kennedy 75220 PARIS cedex 16
Chat with our AI-based Radio France Support
   Hello! How can I assist you?  

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Settings issue

No alarm option available

Fix: 1. Use a third-party alarm app that allows you to set alarms for specific times. 2. You can manually set an alarm to remind you to open the... ⇲
 
UI issue

Difficult navigation after update

Fix: 1. Familiarize yourself with the new layout by exploring each section of the app. 2. Look for a 'Help' or 'Tutorial' section within the app... ⇲
 
Compatibility issue

Requires region selection every time on Android Auto

Fix: 1. Check if there is an option in the app settings to save your region preference. 2. If not, consider using a VPN app that allows you to se... ⇲

Chromecast support is poor

Fix: 1. Ensure both your device and Chromecast are connected to the same Wi-Fi network. 2. Restart both your device and Chromecast to refresh the... ⇲
 
Bugs issue

Random stuttering when running in background

Fix: 1. Clear the app cache by going to 'Settings' > 'Apps' > 'Radio France' > 'Storage' > 'Clear Cache'. 2. Restart your device to free up memor... ⇲
 
Audio issue

Radio France cuts out every 2-10 minutes

Fix: 1. Check your internet connection. Switch between Wi-Fi and mobile data to see if the issue persists. 2. If using Wi-Fi, try resetting your... ⇲
 
Screen issue

Screen stops responding to taps

Fix: 1. Restart the app by closing it completely and reopening it. 2. If the issue persists, restart your device to clear any temporary glitches.... ⇲
 
Video issue

Streaming quality is poor

Fix: 1. Check your internet connection speed. If it's slow, try switching to a faster network. 2. Lower the streaming quality in the app settings... ⇲
 
Account issue

Need to create an account to download episodes

Fix: 1. If you prefer not to create an account, consider using a different app that allows downloading without an account. 2. Alternatively, chec... ⇲
 
Customization issue

No option to save favorite episodes

Fix: 1. Check if there is a 'Favorites' or 'Bookmark' feature in the app settings. If not, consider using a note-taking app to manually track you... ⇲
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 what users are saying
Good experience
93.9%

Bad experience
5.0%

Neutral
1.0%

~ from our NLP analysis of 121,102 combined software ratings.

 Private Data Radio France collects from your Android
  1. find accounts on the device
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. record audio
  5. view Wi-Fi connections
  6. view network connections
  7. create accounts and set passwords
  8. full network access
  9. change your audio settings
  10. run at startup
  11. use accounts on the device
  12. control vibration
  13. prevent device from sleeping
  14. receive data from Internet