Fix BudapestGO errors on android

  1241 Budapest, Pf. 200
I have a problem with BudapestGO
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Payments
Cannot validate monthly passes

🛠️ 1. Check your internet connection: Ensure you have a stable internet connection, as validation requi... show fix »
 
Crashes
App is completely unusable

🛠️ 1. Restart your device: This can resolve many issues that cause apps to become unresponsive. 2. Clea... show fix »
App stopped working on specific date

🛠️ 1. Check for updates: Ensure that you have the latest version of the app installed. Go to the Google... show fix »
 
Ads
Ad blocks access to tickets

🛠️ 1. Close the ad: If an ad is blocking access, try tapping the 'X' or 'Close' button on the ad to dis... show fix »
 
UI
UI design is not intuitive

🛠️ 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layo... show fix »
Instructions for switching travel modes unclear

🛠️ 1. Explore the app: Navigate through the app to find any help or FAQ sections that may provide guida... show fix »
 
Account
Requires account for favorites

🛠️ 1. Create an account: If you want to use the favorites feature, create an account within the app. Th... show fix »
Cannot delete user profile

🛠️ 1. Check settings: Go to the app's settings and look for an option to manage your account or profile... show fix »
App locks tickets to previous device

🛠️ 1. Log out and log back in: Sometimes, logging out of your account and logging back in can refresh t... show fix »
 
Network
Communication errors on login

🛠️ 1. Check your internet connection: Ensure you have a stable internet connection. 2. Restart the app:... show fix »
Ticket validation fails on mobile data

🛠️ 1. Switch to Wi-Fi: If possible, connect to a Wi-Fi network to see if ticket validation works better... show fix »
 
Slow
App is unreliable and slow

🛠️ 1. Clear app cache: Go to Settings > Apps > BudapestGO > Storage > Clear Cache. This can help improv... show fix »
 
Bugs
Error scanning QR codes

🛠️ 1. Ensure good lighting: Make sure the QR code is well-lit and not obscured. 2. Hold the camera stea... show fix »
Difficult to scan mobile tickets

🛠️ 1. Ensure good lighting: Make sure the ticket is well-lit and not obscured. 2. Hold the camera stead... show fix »
 
Login
Cannot log in through Google or email

🛠️ 1. Check your internet connection: Ensure you have a stable internet connection. 2. Restart the app:... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
BKK Budapesti Közlekedési Központ
Email:
  bkk@bkk.hu
Website:
🌐 www.bkk.hu
Terms/Privacy:
⚔️ https://static.go.bkk.hu/docs/eng/dataprivacy.html
 Private Data BudapestGO collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read phone status and identity
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. take pictures and videos
  7. view Wi-Fi connections
  8. view network connections
  9. full network access
  10. control Near Field Communication
  11. run at startup
  12. control vibration
  13. prevent device from sleeping
  14. read Google service configuration
  15. receive data from Internet

 Breakdown of Software Ratings
Positive experience
55.3%

Negative experience
30.2%

Neutral
12.6%

~ from our NLP analysis of 14,900 combined software ratings.